IT Business Analyst Intern at Motorola Solutions
Motorola Solutions, Chicago, IL May 2016 – August 2016
IT Business Analyst Intern
· Documented over 30 partner/customer facing (end-to-end) business processes to determine IT gaps and develop a multi-year
strategy with the IT department for future cost savings and revenue growth.
· Interviewed and observed over 25 company employees to solicit, document, and analyze IT systems and business
requirements.
· Served as a liaison between business and technical personnel to ensure a mutual understanding of processes and applications.
· Enhanced a marketing application prototype using knowledge about HTML & CSS to improve usability and accessibility for
end-users.