IT Help Desk for Beginners
Name of sponsoring organization: Jason Ruediger
I want to do client-side IT work and I believe the IT Help Desk is the perfect start. I learned good questions to ask when troubleshooting. This LinkedIn Learning is a good tool for learning customer relationship skills when doing client-side IT work. The questions to ask about networks are made simple enough so that people who don’t have any skills in technology can easily understand.