Serdar Kurt

Major: BBA MIS
Graduation: May 2020

Student

MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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In my past experiences I have interacted with hundreds of thousands of people and have improved my communication, interpersonal, elicitation, and analytical skills.  I interact with hundreds of people everyday at Best Buy and improve my elicitation skills by asking multiple questions to consumers who are in need or want of a technology product.  I am able to use my communication skills by working with other team members in both assisting customers and coworkers alike in tasks that need to be complete.  I use my interpersonal skills to build rapport with customers so that they can trust me with any suggestions or answers they need.  These experiences have helped increase some of the most important skills needed in my career field such as communication, interpersonal, and elicitation skills so that I can continue to work in any environment, whether it be individual or on a team.

 

Sales Consultant – Best Buy | Langhorne, PA

  • Provided excellent customer service by satisfying customer needs and wants
  • Used communicational skills to work in a cooperative manner with coworkers
  • Used analytical skills to provide insights on products and services to customers
  • Assisted in multiple departments of the store

Assistant Manager – Sunrise Diner | Croydon, PA

  • Supervised daily operations for fine-dining restaurant seating 200
  • Reconciled deposits while handling closing security
  • Achieved customer and employee satisfaction by using communicational skills

Sales Associate / Cashier – Target | Bensalem, PA

  • Used customer service skills to provide fast, efficient, and friendly service
  • Communicated effectively with coworkers to complete given tasks
  • Worked with the deposit and withdrawal of large funds

 


Professional Achievements

  • AWARDS 1
  • WORK EXPERIENCE 1
  • PROJECTS 2
    • RockPaperScissors Client/Server GameSpring 2019

    • RentZen 2019Fall 2019

  • PARTICIPATION 11
    • Fox IT Career FairFall 2018, Fall 2019

    • Other Career FairSpring 2018, Fall 2018, Spring 2019

    • IBIT/CDI Challenge or ConferenceFall 2018, Fall 2019

    • AIS Mentorship ProgramFall 2019

    • AIS Speaker Series TrackFall 2018, Fall 2019

    • AIS Technical Development TrackFall 2018

  • ATTENDANCE 2
    • Fox IT AwardsSpring 2018

    • AIS Professional Development TrackFall 2018

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