Note Alliance
Company Overview:
Note Alliance buys distressed mortgages in bulk at a discount and works to resolve existing repayment issues with the homeowner. We work with the homeowner in the most caring and respectful way with the goal of developing a strategy that enables them to keep their home. Additionally, we share the discount with the homeowner, creating a positive outcome for the homeowner, our lenders and partners, and in turn, Note Alliance.
Roles and Responsibilities:
-Create business cases for new technology implementations and recommendations for streamlining operating processes.
-Formally document business rules and requirements for development and technology implementation.
-Work directly with end users and management mapping business processes to easily relate decisions and actions to development.
-User Interface design and prototyping of system sequence matched to business processes.
-Innovate new ideas to better improve business profitability/presence through technology.
-Design database schema in Entity Relational Diagram.
-Utilize SalesForce platform to implement CRM for workout process.
Skills Learned/Used
Relational Database Design, Business Analysis, Project Management, SalesForce Development/Administration, APEX & VisualForce Coding, Business Process Mapping, UI Wireframing, GUI Prototyping, Technology CvB Analysis (COTS, PaaS/SaaS, Custom), Cloud-System Architecture
Experience
I was hired for a Co-op opportunity at Note Alliance for the duration of the 2014 Spring semester. I have enjoyed working with management and end users to help improve business processes with technology implementations. I will be working with Note Alliance again through the summer of 2014 to design, develop, implement, and train end users on the popular PaaS, SalesForce. The implementation of SalesForce CRM will greatly improve efficiency of users interacting with the system and provide for a profitable investment for Note Alliance.