Fee Processing Supervisor
Official Job Title:
Fee Processing Supervisor
• Name of the Organization:
A nonprofit organization in the healthcare services sector
• Job Date (Term):
Fall 2024
• Job Description:
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Information about the organization:
A nonprofit organization that supports credentialing and certification services in the healthcare field. I worked in the Finance and Operations division, specifically within the payment processing and accounting systems team. -
Job function:
Managed daily financial operations related to applicant transactions, supervised a small team, and acted as a key liaison for interdepartmental financial workflows. Contributed to various systems improvement initiatives and ensured accuracy in reconciliation and reporting activities. -
Examples of projects:
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Supported the implementation and testing of a new enterprise platform (Salesforce).
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Participated in QA and UAT testing to ensure successful deployment of financial modules.
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Designed and maintained internal SOPs and workflows to streamline operational processes.
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Provided guidance and supervision to staff, improving task efficiency and accuracy.
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Contributed to database updates, reporting enhancements, and data integrity initiatives across platforms.
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What learned and how it relates to my major:
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Applied MIS knowledge in areas such as systems analysis, quality assurance, and data management.
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Gained hands-on experience in enterprise software testing, business process optimization, and documentation design.
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Strengthened leadership, analytical, and technical skills through real-world applications of MIS principles in cross-functional projects.
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