Business Analyst Internship
Position: Business Analyst Intern
Department: Payment Integrity/Program Integrity
IT Projects worked on during internship which utilized IT programs:
- Used Retractor (IT system used by AmeriHealth for identifying medical claims which have been overpaid) and CORS (Claims Overpayment Recovery System) to test and ensure accuracy of unsolved issues. After eliciting information from various stakeholders within the business area, I would test the errors on the system to make sure that there is still a recurring problem. If so, I would document it as part of the BRD. After the BRD is finalized and approved by the department head and Director, I would then meet with the system analysts to do a walk through to start documenting the functional specs.
- Used an IT GRC system tool called Archer for the development and management of internal policies and procedures in accordance with the overall corporate objectives.
- Used Microsoft Visio to develop technical process flows and swim lanes based on departmental processes as well as project decision and requirements.