This site provide resources for advising units seeking to research and implement virtual advising.

Best Practices

NACADA Eastern PA Drive-In Conference Nov. 22, 2013

On, November 22, 2013, At the NACADA Eastnern PA Drive-In Conference Stephanie Ballard and Elvita Quiñones, of Temple University, facilitated a round table discussion on “Using Technology in Advising.”

Regional advising professionals from Temple University, Raritan Valley Community College, University of Delaware, Monmouth University, Drexel University and St. Joseph’s University attended and discussed the various types of technology utilized in their advising offices.  The list included the following technologies:

  • QR Codes, NFC Tags (next generation of QR codes)
  • Scanned, electronic documents
  • Social Media: Facebook (closed groups), LinkedIn (current and alum students), Twitter, Blogs, Tumblr
  • Moodle, ParatureColleague, Go To Assist
  • Clickers – Turning Point Technologies utilize PowerPoint
  • Polleverywhere – texting in responses
  • Blackboard – IUT blackboard, back on track for probation students utilize before meeting with an advisor to review important policies and procedures
  • Google Drive/Docs – sharing docs, webforms, sheets and slides
  • Jing – screen capture technology
  • Screen shots
  • Mobile Apps
  • Camtasia – video editing software.  You can import PowerPoint into Camtasia
  • – One click screen capture recording web-based
  • Academic Enterprise Systems – Self-Service Banner, UDSIS
  • Advising databases that are internal to your institution – home grown and purchased
  • Advisingtrac/Tutortrac – students swipe in and it keeps track of who is seek and how long people are being seen.  Sage report through tutor track helps advisor learn about specific student’s professor feedback
  • ACUUDEMIA – another tracking system
  • Appointment systems- CST appointment system home grown, Fox home grown system
  • University of Arizona tracking system so all the depts. can talk to each other
  • Degree works – Raritan Valley
  • Education Portal
  • Edmodo

Please feel free to post what type of technology you are utilizing in your advising services in the comment box below.

NACADA Annual Conference: The Case for Virtual Advising: A New Approach to Applying Technology to Academic Advising

Presented October 7, 2013, 2 to 3 PM at the NACADA Annual Conference in Grand Ballroom H

Any conversation about effective advising must begin with a consideration of how students communicate today. As increasing evidence points to mobile computing and wireless technologies as the preferred method of information dissemination and peer socialization, so too must the landscape of higher education similarly adapt in order to best meet the needs of today’s millennial students. In this session, we will explore the idea of offering advising services online through a virtual meeting format. We will highlight the current virtual advising program being offered by the Fox School of Business at Temple University and how the utilization of web conferencing technology can allow advisors to stay connected with any student – anywhere. Through live demonstration, the benefits and challenges of taking the advising session online are highlighted, inclusive of case studies and specific examples of how this technology is currently being employed on campus. Quality of service, associated costs, and the appeal of virtual advising for non-traditional students will also be discussed.


  • Highlight the current virtual advising program (Julian)
  • How the utilization of web conferencing technology can allow advisors to stay connected with any student (Julian)
  • Appeal of virtual advising for non-traditional students (Elvita and Julian)
  • Benefits and challenges of online advising (Elvita)
  • Associated costs (Julian)
  • Case study/specific examples (Elvita)
  • Tips (Elvita)
  • Live Demo (Elvita and Julian)
  • Quality of service – Survey Results (Elvita)
  • Questions and answers (Elvita & Julian)


TU Virtual Advising Training Session 1 – Alter 603

Agenda (11:30 am to 2:30 pm)

  1. Brief Welcome & Introductions (11:30 am to 11:40 am)
  2. Website overview (11:40 am to 11:50 am)
  3. Demonstration (11:50 am to 12:00 pm)
  4. Account log-in & WebEx familiarization (12:00 pm to 12:30 pm)
  5. Lunch on your own (12:30 pm to 1:30 pm)
  6. Advisor practice (1:30 pm to 2:30 pm)