Internships and Experience
TEA TALK, Philadelphia, PA April 2012 – Present
Server
- Communicate with four other servers to ensure operational efficiency and customer satisfaction
- Maintain cash resources accurately by computing sales prices, receiving and processing payments
- Clean and maintain supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
PACIFIC INSURANCE AGENCY, Philadelphia, PA January 2013 – July 2013
Assistant Agent
- Conferred with clients to obtain and provide information when claims are made on a policy
- Contacted underwriter and submitted forms to obtain binder coverage
- Performed administrative tasks, such as maintaining records and handling policy renewals
DUNKIN’ DONUTS, Philadelphia, PA June 2010 – April 2012
Server
- Trained new employees on restaurant procedures of cash register, greeting customers, taking food, and completing transactions.
- Identified customer needs quickly and provided correct products successfully
- Adhered to food safety, sanitation and cleanliness standards