TD Bank

North American Fraud Operations, TD Bank

Employed: May 2015 – August 2015
Fraud Operations Intern

Toronto-Dominion (TD) Bank is a leading financial institution in North America. I interned in TD’s North American Fraud Operations group this summer. I analyzed payment trends to monitor, identify and mitigate fraud in different channels. Some of my key accomplishments include:

  • Creating a heat mapping application that was distributed throughout the bank and resulted in new pilot programs across TD’s US footprint
  • Identifying 25 compromised merchants and skimming events weekly
  • Programming a script which identifies high-risk merchants
  • Overseeing the data restructuring and quality assurance for a database migration
  • Working with another intern to collect emerging fraud trends in order to create a presentation which was shared across fraud departments in the United States and Canada and may be used as an onboarding document for new hires
  • Forecasting 10 of summer’s biggest breaches
  • Working with a team to propose a program to promote women in leadership
  • Writing departmental process documents


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  • Assist at a department sponsored event
    Spring 2015
  • Fox IT Career Fair
    Fall 2014, Fall 2015
  • IBIT small group meeting with industry
    Spring 2015, Spring 2015
  • IBIT/CDI Challenge or Conference
    Fall 2015
  • AIS Mentorship Program
    Fall 2014

Events Attended

  • Fox IT Awards
    Spring 2015, Spring 2016, Spring 2017
  • External professional development event
    Spring 2015
  • Active TDAP member
    Fall 2014
  • AIS professional development workshop
    Fall 2014