Community Platform
Interests
This Year
No Points
Total
No Points
MIS Badge

Click here
to validate the recipient

Microsoft Dynamics CRM Gets More Social

http://www.cio-today.com/article/index.php?story_id=110008AIMUYS

  1. Do you think there are ethical issues with Microsoft Dynamics CRM and other company’s social media monitoring features?
  2. What benefits can an analytical CRM system like Microsoft Dynamics CRM’s Social Listening program provide to an organization?
  3. What are some of the drawbacks of using CRM system’s social media monitoring features?
Skip to toolbar