Microsoft Dynamics CRM Gets More Social
http://www.cio-today.com/article/index.php?story_id=110008AIMUYS
- Do you think there are ethical issues with Microsoft Dynamics CRM and other company’s social media monitoring features?
- What benefits can an analytical CRM system like Microsoft Dynamics CRM’s Social Listening program provide to an organization?
- What are some of the drawbacks of using CRM system’s social media monitoring features?