Upper Darby | PA | 19082

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TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: January 2015

Major: Finance



  • Recipient, Temple University Scholarship, Fall 2012 – present
  • VP, Business Society, Delaware County Community College, Spring 2012
  • President’s List, Delaware County Community College, Fall 2011 - Spring 201s
  • Member, Phi Theta Kappa Honor Society, DCCC, Fall 2011 - Spring 2012
  • Member, Financial Management Association, Temple University, Fall 2014



SANTANDER BANK, Havertown, PA                                             February 2012 – Present

Retail Banking Teller

  • Support efforts of personal bankers to achieve 116% of second quarter sales goal by generating leads and attain 240% of personal goal by introducing new products to customers.
  • Process certified checks, money orders and cash advances up to $5000, and process U.S. savings bonds redemption using Treasury Direct calculator.
  • Provide other banking services including checking transactions, ordering checks, and resolving queries.
  • Manage vault transactions daily, balance Automated Teller Machine weekly, and audit wire transfers monthly.


AIR JAMAICA LTD., Montego Bay, Jamaica                                April 2001 – October 2009

Customer Service Representative

  • Managed more than 50 inbound customer calls daily through baggage hotline, processed more than 1000 claims for mishandled bags during three week peak season and prepared baggage reports for managers
  • Prepared rosters for more than 120 employees weekly using Excel and created internal memorandums and company letters daily
  • Booked hotel reservations and coordinated ground transportation services for passengers on local and international flights
  • Checked-in passengers and rescheduled flights for passengers using Sabre systems for Jamaica’s national airline.



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