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Intranet Content Analyst Intern

  • Duration November 2021 – Present
  • Job function (e.g., overall role, assigned tasks)
    Information Technology Services (ITS) provides customer-focused technological support, resources, and innovative solutions in alignment with academic, research, and administrative goals. Our systems serve a wide range of populations conducting business with the university, such as prospective students and applicants (and their parents), current students, faculty, staff, alumni, retirees, emeriti, vendors, and authorised university guests. ITS oversees the entire university and Temple Health networks, including wireless access in student housing and across campus, phone systems and a wide array of academic, instructional, and administrative technology resources and systems used across the university.I work for the Application Support Services department on the University Portal team. Some of my key responsibilities include:

    • Design and test 10 website pages for Temple University departments to be displayed on the University portal
    • Lead meetings with non-technical clients to review needs and devise an execution plan
    • Develop technical documentation to create web pages on Liferay Digital Experience Platform Portal
  • Examples of projects (e.g., list the projects you worked on and what you accomplished)
    • I have created sites for most of the schools and departments at the university. Some of which include Boyer, Tyler, College of Engineering, TFMA, University Studies, Temple ITS, CST, and more. Furthermore, I work on assigning permissions to the different user-groups under a department looking the content permissions given by the client.  I get assigned projects that involve bug fixing and creating new fragments for the intranet. The university portal is used by the entire university for administrative tasks, admissions, orientation, and resources.
    • In my time at the role, I have mastered the Liferay DXP Portal and ways to make web experiences, web fragments, and technical documentation for our non-technical clients. Furthermore, I have gained experience with coding in JavaScript for creating fragments and fixing bugs with layouts.
    • I aspire for a career in IT consulting services and this role gives me technical work experience to adapt to a new system and build web experiences by exploring the tools of the system. Moreover, JavaScript coding experience directly relates to my MIS classes that are coding heavy.
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