Voicing Conviction: Keys to Persuading IT Risk Management Decision Makers
Your best argument is not enough. Persuasiveness requires that you look and sound convincing as an ITACS professional asking executives and board members to approve your audit proposal or accept your recommendations for corrective action. You will learn to educate without condescension or arrogance, interact effectively with decision-makers who are technically uninformed or technically knowledgeable, and use voice and gesture to achieve the optimal tone and relevant results.