MIS 2101 Section 701 – Amy Lavin

What to ask when implementing an ERP system at your company?

Implementing an ERP system at your company is a huge investment that requires an extensive amount of planning, strategy and work. These systems have the potential to save a company millions in tangible costs and huge amounts in intangible costs as well. But just as there is a huge amount of upside in adopting an ERP system, poor planning and implementation can lead to inefficiencies, unanticipated costs, and thousands of man hours wasted. This article outlines a few major categories and corresponding questions related to ERP that should be asked of every provider to ensure a successful ERP experience. The major categories include: Business Opportunity, Security & Risk, Reference and Vendor Quality, Implementation, Training and Documentation, Ongoing Support, Scalability and Future Proofing, and Results Measuring. Addressing questions in each of these categories can help minimize the cost implementing an ERP system and help management have a keener understanding of when these processes will start reducing costs and generating profit.

1) What category in the article do you think is the most important for business leaders to discuss with their ERP provider? What specific question?

2) Are there any questions listed in the article that surprised you? Which questions do you think most often get overlooked by companies when implementing and ERP system.

3) What do you think are the biggest challenges companies face when adopting an ERP system?

http://erpcloudnews.com/2013/10/40-powerful-questions-to-ask-erp-providers/

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