Kurtis Stuart Konrad

Major: BBA MIS
Graduation: January 2019


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My job at PCS, as a field technician, was to provide technical support for their clients while onsite.  The FSU (Field Service Unit) provided onsite assistance varying from fixing a Microsoft blue screen to troubleshooting network issues.  Every day it was something new. I got to learn all about Windows and its features along with the all  hardware involved with networking. Troubleshooting was exciting and a challenge.

It is was extremely interesting to begin working with in the IT industry and learn about how an MSP operates.  Everyone has a different skill set in IT so I was continually learning and sometimes teaching.  I also studied for my A+ on my off time for a full time offer.  I am excited to continue learning at work and to study on my off time.



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