Leah Herman

Major: BBA MIS
Graduation: May 2018


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This past summer, I worked at Liberty Mutual Insurance in their Internal IT Audit Department. I interned as an IT Auditor in their Boston, MA headquarters. During the summer I worked on 5 audits which ranged from Linux/Unix, Windows and root review audits. Since I was an intern, I mainly worked in the test-work stage of auditing, but I was trained in every stage. I also utilized various audit programs such as Blade Logic, Centrify, Lotus Notes and Audit Command Language during the course of my internship.  IT and Audit are two completely different business functions, but when they are combined into one, it acts as a risk advisory and cyber security subset within an organization. The primary goal of an IT Auditor is to check servers, databases, processes, etc. and make sure they comply with pre-determined rules and regulations. Most of the time, I ran reports and used applications in order to analyze if a person or “non-human” ID should have access to a specific set of servers or databases. If someone had access, but they should not have, I had to communicate that issue with upper management in order to create a plan in order to remove their access.This internship had many difficulties and at times it was hard to adjust to the audit mind frame.

Additionally, I worked on a cyber security project with two other interns. In this project, we were tasked with reading an analyzing a report from the New York State Department of Financial Services. This report outlined cyber security protocols within a company. We needed to determine what those protocols are, and create a plan to follow them. From this, I learned about the rules and regulations that an IT Audit group should follow and abide by.

During my time at Liberty Mutual, I applied my knowledge from my classes at Temple University. I used the MIS 2502- Data Analytics class, which taught me process mapping, while I was mapping the processes for an EY Audit of IT. The MIS 2501 – Enterprise IT Architecture class to guide me through audits that dissected user priveledges for Microsoft products and applications. Through my education in the MIS program at Temple, I felt well-prepared for this internship, and future job opportunities.

Liberty Mutual Offer Letter

Professional Achievements

    • Class project Spring 2016

    • AIS officerFall 2017, Spring 2018

    • Fox IT Career FairFall 2017

    • Other Career FairSpring 2017

    • IBIT small group meeting with industryFall 2017, Fall 2017, Spring 2018, Spring 2018

    • IBIT/CDI Challenge or ConferenceFall 2016, Fall 2017

    • Active AIS memberFall 2016, Spring 2017, Fall 2017, Spring 2018

    • Fox IT AwardsSpring 2016, Spring 2017, Spring 2018

    • AIS professional development workshopFall 2016, Spring 2017, Fall 2017

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