Student Worker for IT Services
- Temple University’s Information Technology Services is in charge of all of the technology for Temple University. The team is about 30 people and split into different specialties. I am working for the Enterprise Operations department.
- As a student worker, I am in work on maintaining server usage daily, problem solving when issues occur, and other long term projects.
- A big current project is updating all Windows 2008 servers to Windows 2012 R2 or Windows 2018. I am helping by reaching out to clients whose servers need upgrading, walking them through the process, and documenting the updates for our records. I also spend a lot of time maintaining safe memory levels on all servers and cleaning out drives or adding storage.
- I am learning about many different technical computer skills. I am applying the knowledge that I am currently learning in my IT Architecture class every day and I am constantly improving my ability to teach myself about different aspects of technology.