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MIS Distinguished Speaker Series

Temple University

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Sezgin Ayabakan

Apr 29 – Gabriele Piccoli to present “Digital Strategic Initiatives and Digital Resources: Construct Definition and Future Research Directions”

April 25, 2022 By Sezgin Ayabakan

Digital Strategic Initiatives and Digital Resources: Construct Definition and Future Research Directions

by

Gabriele Piccoli

Edward G. Schlieder Endowed Chair of Information Sciences
Professor, Stephenson Department of Entrepreneurship & Information Systems
Professor, Stephenson Entrepreneurship Institute
E. J. Ourso Colle of Business
Louisiana State University

Friday, Apr 29
11:30 am – 1:00 pm
In-person: 1810 Liacouras Walk, Room 420

 

Abstract:

This paper explores the structure and design of Digital Strategic Initiatives (DSI): identifiable competitive moves that depend on digital resources to create and appropriate economic value. We use the term digital deliberately, in line with the recent push for discerning the so-called IT “x” and Digital “x” phenomena. The paper contributes to basic science by precisely defining the digital strategic initiative concept and its essential elements: digital resources. It clarifies the difference between digital resources and established constructs such as IT resources and IT- enabled resources. We posit that the defining characteristics of digital resources are their modular design, encapsulation of value, and programmatic interface. The work also shows how the design and development of digital strategic initiatives thrives in an infrastructural, combinatorial, and servitized environment. Using illustrative cases, we demonstrate applications of the concepts by introducing two value creation pathways for DSI: a) orchestration of digital resources and b) creation of novel digital resources. The paper concludes by presenting open research questions and offering extensions for future inquiry.

Bio:

Gabriele Piccoli is a Fellow of the AIS. He holds the Edward G. Schlieder Chair of Information Sciences and a member of the Cultural Computing group at the Center for Computation and Technology at Louisiana State University (USA). He is also on the faculty at the University of Pavia (Italy). Gabe’s academic, teaching and consulting interest are in Strategic Information Systems and Customer Service Systems. His recent research focuses on value creation and appropriation with digital resources

Tagged With: Construct Definition, Digital Resources, Digital Strategic Initiatives, IT resources, IT- enabled resources

Apr 22 – Joey George to present “Using Eye Tracking to Discover Why People Believe Disinformation about Healthcare”

April 22, 2022 By Sezgin Ayabakan

Using Eye Tracking to Discover Why People Believe Disinformation about Healthcare

by

Joey George

The John D. DeVries Endowed Chair in Business
Distinguished Professor in Business
Ivy College of Business
Iowa State University

Friday, Apr 22
10:30 am – 12:00 pm
In-person: 1810 Liacouras Walk, Room 420

 

Abstract:

Disinformation – false information intended to cause harm or for profit – is pervasive. While disinformation exists in several domains, one area with the most potential for personal harm from disinformation is healthcare. The ongoing study described in this presentation seeks to determine what aspects of multimedia social network posts lead people to believe and potentially act on healthcare disinformation. The study has two parts: one online and one in our neuroscience laboratory. In both parts, study participants viewed a series of false social media posts dealing with various aspects of healthcare. They were asked to determine if the posts were true or false and then to provide the reasoning behind their choices. In the second part of the study, participant gaze was captured through eye tracking technology. This approach has the potential to discover the elements of disinformation that help convince the viewer a given post is true. In the long term, it is hoped that these discoveries will lead to the development of interventions that will discourage people from acting on healthcare related disinformation.

Bio:

Joey F. George is the John D. DeVries Endowed Chair in Business and a Distinguished Professor in Business at Iowa State University. He earned a bachelor’s degree at Stanford University and a doctorate at the University of California Irvine. His research interests focus on deceptive computer-mediated communication. He is a past president of the Association for Information Systems (AIS), a Fellow of AIS, and in 2014, he was awarded the AIS LEO lifetime achievement award.

Tagged With: Disinformation, experiment, eye tracking technology, Healthcare, social network

Apr 8 – Sunil Mithas to present “Mobile Apps, Portfolio Diversification, and Portfolio Performance: Evidence from a Quasi-Experiment in China”

April 4, 2022 By Sezgin Ayabakan

Mobile Apps, Portfolio Diversification, and Portfolio Performance:
Evidence from a Quasi-Experiment in China

by

sunil mithas

 

Sunil Mithas

World Class Scholar and Professor
Muma College of Business
University of South Florida

Friday, Apr 8
11:00 am – 12:30 pm
In-person: 1810 Liacouras Walk, Room 420

Abstract:

Mobile apps are among the most important and widely used innovations in the brokerage industry. Surprisingly, despite their increasing economic importance and theoretical significance, few studies have examined the effects of mobile app use on individual investors’ financial decisions and performance. This study seeks to understand how mobile apps influence investors’ trading behaviors through portfolio diversification and portfolio performance in a quasi-experimental setting. We leverage a proprietary longitudinal dataset from a leading securities company, and adopt the staggered difference-in-differences specification as our main identification strategy. The findings suggest that mobile app adoption by retail investors leads to a 3.5% increase in portfolio diversification without deteriorating investors’ portfolio performance. Our exploratory analyses of underlying mechanisms suggest that mobile app adoption is especially beneficial for those who have high time constraints (by reducing transaction friction) and is less useful for those who are likely to be overconfident or who have high trend-chasing tendency (by boosting investors’ biases). Further analyses of adopters’ post-adoption behaviors show that mobile app usage intensity had an Inverted-U relationship with portfolio diversification and performance. In other words, balanced use of both PC and mobile channels permits desirable outcomes in terms of portfolio diversification and portfolio performance. We discuss the implications for research and practice.

Bio:

Sunil Mithas is a World Class Scholar and Professor at the Muma College of Business at the University of South Florida. Mithas has taught at the Robert H. Smith School of Business at the University of Maryland, and has held visiting positions in Australia, Germany and Hong Kong. He earned his PhD from the Ross School of Business at the University of Michigan and an engineering degree from IIT, Roorkee. Identified as an MSI Young Scholar by the Marketing Science Institute, Mithas is among top information systems scholars in the world. He has consulted and conducted research with a range of organizations including A. T. Kearney, Ernst & Young, Johnson & Johnson, the Social Security Administration, and the Tata Group. He is the author of two books, and his research has won best-paper awards, and featured in practice-oriented publications such as MIT Sloan Management Review, Bloomberg, and CIO.com.

Tagged With: difference-in-differences, financial technology, mobile apps, portfolio diversification, portfolio performance, Quasi-natural experiment

Apr 1 – Nigel Melville to present “Keeping Humans in the Loop: IS Disciplinary Perspectives on the Fourth Industrial Revolution”

March 30, 2022 By Sezgin Ayabakan

Keeping Humans in the Loop: IS Disciplinary Perspectives on the Fourth Industrial Revolution

by

Nigel Melville

Associate Professor of Technology and Operations
Program Director, Design Science
Stephen M. Ross School of Business
University of Michigan

Friday, Apr 1

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk, Room 420

Abstract:

The current era of technology-enabled change is often referred to as the fourth industrial revolution (4IR). Prior research on the 4IR largely adopts a techno-economic view, focusing on the role of rapidly advancing digital technologies in enabling productivity-enhancing industrial innovations. We advance an alternative view: prosperity is limited if humans are kept out of the loop and the health of the planet is not prioritized. To operationalize this view, we leverage information systems disciplinary perspectives that emphasize the relational nature between digital technologies and human behavior in the enactment of new practices, including socio-technical and affordance theories. Our analysis suggests that the 4IR is characterized by the emulation of human cognition and communication. This yields four clusters of 4IR action possibilities for good and ill: enhanced decision making, human-centered interaction, generativity, and extensible resource sharing. The new 4IR perspective centrally situates humans and human behavior in the context of machines that can sense, understand, interact, and react. The result suggests a new discourse and new IS research streams that keep humans in the loop, prioritize the health of the planet, and promote positive outcomes while mitigating negative ones.

Bio:

Nigel P. Melville is an associate professor of information systems at the Stephen M. Ross School of Business, University of Michigan, and Design Science Program Director. Professor Melville has over 20 years of experience researching, teaching, and consulting on the topic of organizational transformation enabled by digital information systems. He has published more than 45 research articles in such leading journals and conferences as Information Systems Research, MIS Quarterly, Journal of Management Information Systems, Decision Support Systems, Information Systems Journal, Journal of Industrial Ecology, Journal of Cleaner Production, Communications of the ACM, MIS Quarterly Executive, and the International Conference on Information Systems, has been cited more than 7500 times, and has received best paper and highly cited paper awards and won selective industry competitions and grants. He is an editor of the book “Global E-Commerce: Impacts of National Environment and Policy” (Cambridge University Press, 2006), has served as a keynote speaker for international conferences, is an invited speaker at leading institutions throughout the world, and serves on the editorial boards of leading information systems journals. In addition to executive education, Professor Melville teaches core classes in the part-time online MBA program, MS in supply chain management, and BBA program. Prior to academia, Professor Melville worked as a product engineer for a global telecommunications firm and co-founded a customer relationship management software company. Professor Melville earned a BS in electrical engineering from UCLA, an MS in electrical and computer engineering from UC Santa Barbara, and a PhD in management from UC Irvine.

Tagged With: 4IR, Fourth Industrial Revolution, human behavior, humans, information systems disciplinary perspective, technology-enabled change

Mar 25 – Huigang Liang to present “How Mergers and Acquisitions Increase Data Breaches: The Moderating Role of Diversity”

March 21, 2022 By Sezgin Ayabakan

How Mergers and Acquisitions Increase Data Breaches: The Moderating Role of Diversity

by

Huigang Liang

Professor
FedEx Chair of Excellence in MIS
Department of Business Information and Technology
Fogelman College of Business and Economics
University of Memphis

Friday, Mar 25

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk, Room 420

Abstract:

This study examines how M&As of a firm influence its data breach recurrence (number of breaches). Based on complexity theory, we propose that M&As increase data breaches and this effect is contingent on the M&A diversity (dissimilarity between the parent and target firms). Our analysis based on the 17-year panel data (2004-2020) of the 5072 public firms in the United States lends strong support for our hypotheses. First, we find that more M&A events by a firm lead to more occurrences of breach events. Second, we show that if the acquired firm is dissimilar to the parent firm in terms of business domains, the number of data breaches are amplified. Furthermore, we explore the mechanisms through which M&As influence data breach recurrence from three perspectives: structural change associated with M&A, M&A type (vertical vs. horizontal), and M&A media publicity (number of news).  Our analyses demonstrate that M&As that increase structural complexity of the firm, are vertical, or have attracted a higher level of media attention suffer from more data breaches than their counterparts. This study not only confirms the impact of M&As on data breach recurrence but also unveils various underlying mechanisms of this impact, thus making a significant contribution to both research and practice in information systems.

Bio:

Huigang Liang is FedEx Chair of Excellence in IS at Fogelman College of Business and Economics, University of Memphis. His research interests include socio-behavioral, managerial, and strategic information technology issues at both individual and organizational levels in a variety of contexts. His work has appeared in MIS Quarterly, Information Systems Research, Journal of MIS, Journal of AIS, MIT Sloan Management Review, Communications of the ACM, Decision Support Systems, Information Systems Journal, and Journal of Strategic Information Systems, among other publications. He has served as associate editor for MISQ and is currently senior editor for JAIS and associate editor for ISR and Information & Management.

Tagged With: complexity theory, Data Breaches, M&A, M&A diversity, M&A media publicity, M&A type, Mergers and Acquisitions, panel data, structural complexity

Mar 18 – Hemant Bhargava to present “Platform Ecosystems: Co-Dependence, Scale, Design”

March 14, 2022 By Sezgin Ayabakan

Platform Ecosystems: Co-Dependence, Scale, Design

by

Hemant K. Bhargava

Professor
Jerome and Elsie Suran Chair in Technology Management
Director, Center for Analytics and Technology in Society
Graduate School of Management
University of California Davis

 

Friday, Mar 18

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk, Room 420

Abstract:

I will discuss a couple of recent papers on platform economics, that aim to develop a highly general and extensible modeling architecture for analyzing the economics of platform ecosystems, specifically studying issues such as:

What factors govern the scale of the platform ecosystem? How are platform scale and power affected by: (i) Complementors’ production attributes? (ii) Platform’s economic + technical design, and strategic choices? (iii) Platform market structure? (iv) Nature of dependence between a platform and its complementors?

​How does ecosystem structure influence distribution of power (and revenue) between platform and complementors?

How will ecosystem structure, and platform-complementor co-dependence, evolve?

The two papers provide the basic modeling infrastructure, applied to platforms that monetize through advertising and through user fees. I will then discuss how the models can be adapted to address questions related to platform power, revenue-sharing, and platform regulation.

Bio:

Professor Hemant K. Bhargava is an academic leader in economic modeling and analysis of technology-based business and markets. He holds the Jerome and Elsie Suran Chair Professorship in Technology Management at UC Davis, and is the Director of the Center for Analytics and Technology in Society. His research focuses on decision analytics and how the distinctive characteristics of technology goods influences specific elements of operations, marketing, and competitive strategy, and the implications it holds for competitive markets and technology-related policy.  He has examined deeply these issues in specific industries including platform businesses, information and telecommunications industries, healthcare, media and entertainment, and electric vehicles. He has published extensively in the top journals Management Science, Operations Research, Marketing Science, Journal of Marketing Research, Information Systems Research, INFORMS Journal on Computing, and Production and Operations Management. He is a Distinguished Fellow of the INFORMS Information Systems Society. He serves as Department Editor (Information Systems) for INFORMS’ flagship journal Management Science, and is on the Editorial Board of Marketing Science and other major journals. He co-founded the annual Theory in Economics of Information Systems workshop. He co-founded and was the first Academic Director of the UC Davis Master of Science in Business Analytics program, and previously served as Associate Dean at the Graduate School of Management. He was listed among the Global 100 Top Academic Data Leaders by Chief Data Officer magazine in 2020.  He has received several research awards, including most recently the INFORMS Journal on Computing “Test of Time” award for his 2007 paper on search engines, a Best Paper Award at INFORMS CIST 2021 for his work on revenue-sharing in platforms, and a Research Excellence Gift by Google in 2017-18.

Tagged With: co-dependence, Design, ecosystem, platform, platform economics, platform ecosystems, platform power, platform regulation, platform revenue-sharing, scale

Mar 11 – Donald Wynn to present “State of the Art and Future Directions for Critical Realism-based Research in Information Systems”

March 8, 2022 By Sezgin Ayabakan

State of the Art and Future Directions for Critical Realism-based Research in Information Systems

by

Donald Wynn Jr.

Sherman-Standard Register Associate Professor of MIS
School of Business Administration
University of Dayton

Friday, Mar 11

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk, Room 420

Abstract:

Critical realism (CR) has been proposed as an alternative to positivist and interpretivist research in information systems. Several articles have been written discussing the philosophical and methodological bases of CR (cf. Wynn & Williams 2012) as well as the opportunities for expanding its use in IS research (cf. Williams and Wynn 2019; Wynn and Williams 2020). In this presentation, I will discuss the foundations of CR, as well as the state of the art of CR-based empirical research in Information Systems. I will also discuss future opportunities and research streams in Critical Realism.

Bio:

Donald Wynn, Jr. is the Sherman-Standard Register Associate Professor of Management of Information Systems at the University of Dayton. His focus is on research projects that bridge the gap between academic theory and innovative technologies and practices in the information systems field, particularly in the context of open source software and software ecosystems. Methodologically, he has written several articles regarding critical realism. Dr. Wynn has published articles in several leading and high quality journals, including MISQ, JAIS, EJIS, ISJ, Journal of the Academy of Marketing Sciences, and more.

Tagged With: Critical realism, empirical research, Information Systems, interpretivist research, positivist research

Feb 25 – Juhee Kwon to present “An Empirical Investigation on the Impact of Healthcare Outsourcing in the U.S. Healthcare Sector”

February 21, 2022 By Sezgin Ayabakan

An Empirical Investigation on the Impact of Healthcare Outsourcing in the U.S. Healthcare Sector

by

Juhee Kwon

Associate Professor
Department of Information Systems
College of Business
City University of Hong Kong

Friday, Feb 25

9:00 am – 10:00 am

Zoom (PWD: 570345) 

Abstract:

Competition within healthcare markets has intensified with growing patient expectations for healthcare information, forcing hospitals to provide cutting-edge healthcare services while also continually reducing costs. Given the need for substantial investments in new technologies to remain competitive, outsourcing has become the most compelling approach to reducing costs. Hospitals have been extensively outsourcing across core healthcare services (e.g., patient diagnosis) as well as IT systems. However, in an environment where highly specialized services and IT functions should be seamlessly combined, high dependency on outsourcing has raised concerns about the fiscal and quality impact of coordination failures. Despite increasing levels of outsourcing, there has been little empirical evidence to evaluate how core health-service outsourcing contributes to hospital performance and interacts with IT outsourcing. Thus, this study examines how various outsourcing in healthcare affects quality and fiscal performance. Based on the U.S hospital data, the results indicate that: (1) health-service outsourcing has curvilinear effects. In financial performance, it has an inverse U-shaped relationship with net patient revenue, (2) in care quality, it has a U-shaped relationship with readmission rate while having an inverse-U shaped with patient experience rating, and (3) IT outsourcing affects the effect of health-service outsourcing on quality in a better direction but has no effect on net patient revenue. This study can contribute to the outsourcing and healthcare literature by extending existing theories to a unique healthcare market that is highly dependent on core health-service outsourcing, unlike other industries, and by providing insights on the tradeoff between benefits and hidden costs from outsourcing. The findings also inform practitioners on effective strategies for the need to balance outsourcing in various areas across the flow of healthcare.

Bio:

Juhee Kwon is an associate professor at the IS department, City University of Hong Kong. Before joining City U, she worked in the Tuck School of Business at Dartmouth College as a research fellow. She earned her PhD from the Krannert School at Purdue University and master’s degree from Carnegie Mellon University. Prior to joining the Purdue PhD program, she worked at Samsung, Yahoo, and LG as a software engineer. Her current research has focused on economics of information systems, healthcare information systems, and information security.

Tagged With: Care quality, Healthcare services, Outsourcing, Patient revenue, Production cost, Transaction costs

Feb 18 – Xiao Fang to present “A Deep Learning Approach to Industry Classification”

February 14, 2022 By Sezgin Ayabakan

A Deep Learning Approach to Industry Classification

by

Xiao Fang

Professor of Management Information Systems
JPMorgan Chase Senior Fellow
Lerner College of Business and Economics &
Institute for Financial Services Analytics
University of Delaware

Friday, Feb 18

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk 420 

Abstract:

Industry classification systems (ICSs), which identify economically related firms as peer firms, play a fundamental role in business research and practice. Traditional expert-driven approaches manually design ICSs and thus have limitations, including high maintenance costs and coarse granularity of the identified firm relatedness. To circumvent these limitations, recent research takes an algorithm-driven approach, employing a bag-of-words method to represent firms’ 10-K reports and leveraging these representations for identifying economically related firms. While firms’ 10-K reports are highly informative for identifying economically related firms, the bag-of-words method is inadequate for representing these documents, as it ignores the rich semantic information encoded in word contexts and order, resulting in a less effective ICS. Recent developments in deep-learning-based document embedding provide powerful tools for document representation. However, existing document embedding models (DEMs) are not well suited to capture the rich semantics of 10-K reports due to their challenging nature: they are long documents featuring heterogeneous and shifting concepts. We propose a novel DEM to address these challenges; it solves them through an innovative design of an adaptive gating mechanism and its associated gating function. In addition, we develop a new ICS that takes firms’ 10-K reports as input, employs the proposed DEM to represent the semantics of these reports, and identifies economically related firms based on similarities between their 10-K representations. We demonstrate through extensive empirical evaluations that our proposed ICS is superior to representative existing ICSs as well as ICSs constructed using state-of-the-art DEMs. This study contributes to business research and practice with a novel ICS that can effectively identify economically related firms. It also contributes to the field of deep-learning-based document embedding with an innovative DEM that can capture the semantics of a broad variety of long documents with shifting concepts, such as 10-K reports, legal documents, and patent documents.

Bio:

Xiao Fang is Professor of MIS and JPMorgan Chase Senior Fellow at Lerner College of Business & Economics and Institute for Financial Services Analytics, University of Delaware. He also holds appointments at Department of Computer Science as well as Department of Electrical and Computer Engineering, University of Delaware. His current research focuses on financial technology, social network analytics, and health care analytics, with methods and tools drawn from reference disciplines including Computer Science (e.g., Machine Learning) and Management Science (e.g., Optimization). He has published in business journals including Management Science, Operations Research, MIS Quarterly, and Information Systems Research as well as computer science outlets such as ACM Transactions on Information Systems and IEEE Transactions on Knowledge and Data Engineering. Professor Fang co-founded INFORMS Workshop on Data Science in 2017. He served as an Associate Editor for MIS Quarterly and currently on the editorial board of Service Science (INFORMS).

 

Tagged With: Deep Learning, document embedding, financial technology, industry classification

Feb 11 – Aleksi Aaltonen to present “Not Good Enough, But Try Again! Mitigating the Impact of Rejections on New Contributor Retention in Open Knowledge Collaboration”

February 14, 2022 By Sezgin Ayabakan

Not Good Enough, But Try Again! Mitigating the Impact of Rejections on New Contributor Retention in Open Knowledge Collaboration

by

Aleksi Aaltonen

Assistant Professor
Department of Management Information Systems
Fox School of Business
Temple University

Friday, Feb 11

11:00 am – 12:30 pm

In-person: 1810 Liacouras Walk 420 

Abstract:

Maintaining the quality of content in an open knowledge collaboration system such as a wiki, an open source software development project or a community question answering (CQA) service presents a unique dilemma. Quality control often requires rejecting contributions from new contributors who are not familiar with the rules and expectations of the system. However, an initial rejection can demotivate newcomers from attempting further contributions and, consequently, diminish the system’s capacity to maintain its contributor base. We posit rejection mechanism as a characteristic form of control in open knowledge collaboration and show that the way in which rejections are served moderates their impact on the retention of new contributors. We leverage a policy change to the rejection notices of a popular CQA service Stack Overflow using a regression discontinuity design to estimate the average treatment effect of the change on the retention of new contributors. The results show that an improved way to serve rejections increases the retention of initially rejected contributors by 22.4 percentage points. The effect of newly worded rejection notices on quality is neutral which may, however, conceal the operation of countervailing mechanisms. The results indicate that an open knowledge collaboration system must carefully design its rejection mechanism to balance between contributor retention and the quality of contributions, and suggest further opportunities for the study of rejections.

Tagged With: Open Knowledge Collaboration, open source software development, quality, regression discontinuity, rejection mechanism, retention, Stack Overflow

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