Intern Experiences
Drucker & Scaccetti
IT Helpdesk Technician Intern (Fall 2016- Current)
Duties:
- Provide support through Sysaid ticketing system to users working on Windows 7 and 10 operating systems running Microsoft Office 2007
- Setup new user PCs, which includes installing software and installing the system into the appropriate desktop location
- Monitor print server remotely to keep down time at a minimum
Skills
- Active Directory • McAfee deployment • Ticketing system: Sysaid • Troubleshooting software & hardware issues • Windows 7 & 10 • Office 2007 & 2016 • Computer and printer maintenance • Workstation setup • Hardware & software installation • Restoring backup files
ReminderMedia
Senior Sales Support and Operations Intern (Spring 2016)
- Trained on new daily processes, which include creating new offices and updated customer data by using the web.
- Helped run a meeting with Sr. Interns, which helped introduce Jr Interns to their new jobs from people who were previously in their seats.
- Grasped new concepts and was able to complete a catchall queue before the required deadline.
- Received recommendations on LinkedIn for my fall experience at ReminderMedia.
- Won a contest to see who could launch the most referrals within an allotted time.
- Was able to develop an excel spreadsheet to help me be more efficient.
Jr Business Development intern (Fall 2015)
*Click to enlarge image.