Part-Time Job at Dorma

My part-time role at Dorma is as an IT Service Delivery Specialist. Some of my daily responsibilities are tending to the Helpdesk and troubleshooting problems with different types of software and hardware that hinder our users. I have also dabbled a bit in infrastructure which included a week spent in California, wiring a server room and integrating a company that Dorma acquired into Dorma’s network. I am now getting exposure to project management. I have been assigned a few projects in which I had to create all of the documentation and complete the projects all on time, under budget and in scope. Overall, I have had a great experience so far and I hope to receive a full time offer in the future.