Experience
Experience
Information Technology Assistant
MIS 3506: User Experience Design– August 2020 to Present
As an ITA for MIS 3506, I work with a class of around 40 students to answer questions and reinforce their understanding of the course materials. The course primarily focuses on understanding, evaluating, and designing user experiences. I also offer guidance to students as they navigate WordPress and create their final websites. Lastly, I work with Professor Lavin to brainstorm ways to improve the classroom experience.
MIS 2101: Digital Systems– August 2019 to December 2019
As an ITA for MIS 2101, I attended lectures on a regular basis to help students in constructing swim-lane diagrams and completing MaxLabs and Intro to JavaScript assignments. I worked with two sections totaling approximately 240 students. Also, I hosted virtual office hours on a weekly basis to assist students outside of class. Through my experience as an ITA, I reinforced my understanding of essential MIS principles and improved my communication and interpersonal skills. By assisting students with in-class activities, I was able to develop a better understanding of Salesforce for Developers and JavaScript.
Digital Consultant
Institute for Business and Information Technology – April 2020 to Present
At the beginning of the COVID-19 pandemic, I started working with IBIT and Temple University’s Small Business Development Center to help local businesses launch their services online for no cost.
Currently, I have worked on two projects. My first project was focused on developing a way to merge music and technology with teaching. The overall goal was to build a functioning e-commerce website where the client could sell merchandise and host virtual music lessons. My second project was geared towards adding e-commerce functionality to the client’s current website. The overall goal was to give customers the ability to purchase fresh bread and select either a curbside pickup or delivery option (based on their zip code)
Read more about my current venture here!
Human Resources Information Systems Intern
Independence Blue Cross – June 2020 to August 2020
During my eight weeks at Independence Blue Cross, I was responsible for addressing a business question using research, data analytics, and data visualization in Tableau. My individual project was focused on Independence’s associate recognition program. In order to gain a better understanding of the current program, I conducted 30 interviews with associates throughout the company. My interviewees ranged from award recipients, award nominators, top nominators, leaders, and business partners. Through the interview process, I was not only able to gain better insight on the program, but I was also able to network with associates and get a sense of Independence’s company culture–which is phenomenal!
After gathering this information, I did some sentiment analysis and built a word cloud based on all of the responses. In Tableau, I wanted to analyze program reach and determine what groups aren’t using the program to its potential. After developing some visualizations, I proposed some recommendations on how to encourage more associates to utilize the program. Aside from my individual project, I also had a group project that focused on developing ways to encourage associate engagement in a virtual environment.
Tutor
Resnick Academic Support Center – January 2020 to May 2020
During my time at the Resnick Center, I tutored student-athletes regularly on a variety of business courses, including MIS 2101, RMI 2101, BA 2196, and STAT 1001/1102.
OwlTech Specialist
OwlTech Store at Temple University – December 2018 to June 2019
As an OwlTech Specialist, I worked with students, staff, and the local community to help them find what products suited their needs and/or how to fix their own technological devices. This position gave me the opportunity to provide solutions for common tech problems. It also helped me develop more knowledge and experience with the latest products and tools on the market. 
Recreation Specialist Instructor
Philadelphia Parks and Recreation – June 2017 to August 2019
In Spring 2017, I was offered a promotion from being a Summer Camp Counselor to a Recreational Specialist Instructor. As a Recreational Specialist Instructor, I assisted in programming and facilitating recreational activities and dedicated time to promote camper engagement. Also, I played the role of bookkeeper and handled cash and other payment methods while balancing our camp’s budgets. Lastly, I promoted self-growth and learning in order to identify and address bad behaviors with campers identifying with special needs and/or behavioral issues.
