TD Bank
North American Fraud Operations, TD Bank
Employed: May 2015 – August 2015
Fraud Operations Intern
Toronto-Dominion (TD) Bank is a leading financial institution in North America. I interned in TD’s North American Fraud Operations group this summer. I analyzed payment trends to monitor, identify and mitigate fraud in different channels. Some of my key accomplishments include:
- Creating a heat mapping application that was distributed throughout the bank and resulted in new pilot programs across TD’s US footprint
- Identifying 25 compromised merchants and skimming events weekly
- Programming a script which identifies high-risk merchants
- Overseeing the data restructuring and quality assurance for a database migration
- Working with another intern to collect emerging fraud trends in order to create a presentation which was shared across fraud departments in the United States and Canada and may be used as an onboarding document for new hires
- Forecasting 10 of summer’s biggest breaches
- Working with a team to propose a program to promote women in leadership
- Writing departmental process documents