Working Exprience
K-TOP Karaoke, Philadelphia, PA Sep 2017 – Dec. 2017
Waiter Associate & Greeter
- Ensuring high levels of customer satisfaction through excellent service for each customer in each box and keeping each box cleaning
- Providing liquid to customers, like vodka, beer, sake, rum, whisky, etc. Mixing liquid and offer cocktail are also my duty
NIANNIANHONG Co., Hangzhou, Zhejiang, China June 2016- Aug 2016
Assistant of warehouse Manager
- Recorded the information of each inventory, including plan, coordinate and monitor the receipt, order, assembly and dispatch of goods
- Respond to and deal with customer communication by email and telephone
Ochatto, Philadelphia, PA Jan. 2016 – May 2016
Waiter Associate & Greeter
- Greet and escort customers to their tables, and present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization, and communicate order details to the kitchen staff