Professional
Temple University – Main Campus
CIS Department Lab Consultant – Science Education and Research Center (SERC)
- Manage and maintain 100 computers in academic settings by assisting in setting up and dismantling of hardware in lab rooms.
- Assemble, disassemble computers and handle servers and sensitive equipment.
- Install and configure software and operating system, supervise and maintain hardware in multiple computer labs.
Office Assistant Credit Collection – Conwell Hall (Bursar)
- Maintain office operations by receiving and distributing communications.
- Preserve supplies by checking stock to determine inventory levels.
- Anticipate requirements and deliver supplies to work stations.
- Sustain equipment by completing preventive maintenance and troubleshooting failures.
- Serve customers by backing-up receptionist and keep customers informed of order status.
Abbtech Inc.
Assistant IT Technician – Dell Project
- Set up new equipment and install software.
- Refreshed computers from XP to Windows 7 OS.
- Provided support for desktop and laptop by troubleshooting issues.
Go2IT Staffing Inc.
Field IT Technician – IBM Project Hilton Windows 7 Deployment
- Provided installation, implementation and troubleshooting hardware.
- Provided level 2 technical support in timely manner from a basic to intermediate level.
Camden Community College, Blackwood, NJ
IT Technician Support Help Desk
- Installed and supported operating systems Windows XP, 7, 8 and Mac OS X.
- Worked in team of 25 peoples and in a self-directed environment.
- Implemented LAN/WAN- Internet Connectivity.