Professional

  Temple University – Main Campus

CIS Department Lab Consultant – Science Education and Research Center (SERC)  

• Manage and maintain 100 computers in academic settings by assisting in setting up and dismantling of hardware in lab rooms.
• Assemble, disassemble computers and handle servers and sensitive equipment.
• Install and configure software and operating system, supervise and maintain hardware in multiple computer labs.

Office Assistant Credit Collection – Conwell Hall (Bursar)

• Maintain office operations by receiving and distributing communications.
• Preserve supplies by checking stock to determine inventory levels.
• Anticipate requirements and deliver supplies to work stations.
• Sustain equipment by completing preventive maintenance and troubleshooting failures.
• Serve customers by backing-up receptionist and keep customers informed of order status.

  Abbtech Inc.

Assistant IT Technician  – Dell Project

• Set up new equipment and install software.
• Refreshed computers from XP to Windows 7 OS.
• Provided support for desktop and laptop by troubleshooting issues.

Go2IT Staffing  Inc.

Field IT Technician – IBM Project Hilton Windows 7 Deployment

• Provided installation, implementation and troubleshooting hardware.
• Provided level 2 technical support in timely manner from a basic to intermediate level.

Camden Community College, Blackwood, NJ

IT Technician Support Help Desk

• Installed and supported operating systems Windows XP, 7, 8 and Mac OS X.
• Worked in team of 25 peoples and in a self-directed environment.
• Implemented LAN/WAN- Internet Connectivity.