Day 9 – Strategic IT Outsourcing (I) – in-class discussion questions

• Do you fix your car by yourself or have a mechanic do maintenance? Why?
• How do you choose your mechanic? Based on what? How often do you change your mechanic?
• Why do you think Google operates  its own cafeterias for its entire employees, instead of outsourcing them to external caterers?
• Why would a company outsource IT operation and development to an external vendor? What would be the benefits to a client from IT outsourcing?
• What would be the reasons that Otis DID NOT outsource the development of e*Logistics?
• What’s a doctor-patient confidentiality? Why is this needed?
• Why did IVK select NetiFects for the IR project vendor? When selecting NetiFects, did IVK do enough homework?
• Do you think if your mechanic, contractor, or doctor is competent, trustworthy, and reliable? When you meet them for a service, do you think if they make as the best efforts as possible for you?
• Why should the IT group at IVK be involved in the IR project?
• Why is Mr. Barton trying to hire Mr. Ash Srinivasa, a NetiFects engineer who’s been working for the IR project

We will discuss these questions in-class next Monday. Do not leave a comment on this post.