MIS 3534-001 – Prof. Min-Seok Pang

Day 9 – Strategic IT Outsourcing (I) – online discussion questions

  • Why is Google operating its own cafeterias with full-time chefs and cooks for its all employees, instead of outsourcing to external caterers?
  • Why is it more difficult to control an external vendor than to control your own employees?
  • Why is there a “non-disclosure agreement” in any contract?
  • Any examples of “conflicts of interests” and “information asymmetry” between a client and a vendor (except the examples that were discussed in class)?
  • What kind of “homework” or research would be needed in selecting an IT outsourcing vendor?

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