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MIS 5202 IT Governance

Temple University

Week 3 Wrap-up: General IT Administrative Controls

September 14, 2017 by Richard Flanagan Leave a Comment

A great discussion full of good analysis and some great examples from the real world and two great suggestions for new readings.  Those of you who work, please continue to bring such good examples to each of our discussions. You illustrate the learnings for all of us since we each have a different point of view.   I will give you my experiences, but that’s only one person who worked primarily for one companies.  The more views we have the better.

IT organizations are usually the largest administrative expense in a company.  In manufacturing companies, they may be only 1% or 2% of revenue but still be the most expensive support service.  In banks and trading companies IT can get to 50% of revenue.  For this reason the IT organization is always a target for cost cutting.  It must be incredibly well run with all of its administrative processes very tight or it will constantly be second guessed.

Some CIO’s and business writers lament that CIO’s should have a greater say in the strategy of the company.  While IT may be a strong strategic enabler, CIO’s need to prove themselves first to the business.  If IT’s budgeting, procurement or HR practices are a mess why should senior management trust the CIO’s opinion about strategic business matters?   It really goes beyond this.  If IT’s projects are not being done on time, on budget and  producing significant business value for the corporation, why trust IT? It may be unfair, but by being big and expensive IT puts a spot light on itself and needs to act accordingly.

Running an administratively strong organization are the table stakes for playing in the game of business leadership.

Rich

 

 

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Weekly Discussions

  • Class Administration (10)
  • Week 01: IT Governance (3)
  • Week 02: IT's Role & the Control Environment (5)
  • Week 03: IT Administrative Controls (3)
  • Week 04: Enterprise Architecture (3)
  • Week 05:IT Strategy (3)
  • Week 06: Project Portfolio Management (2)
  • Week 07: Policy Documents & Video (6)
  • Week 08: IT Services & Quality (2)
  • Week 09: IT Outsourcing & Cloud Computing (2)
  • Week 10: Monitoring & Evaluating IT (2)
  • Week 11: IT Risk (2)
  • Week 12: IT Security (3)
  • Week 13: Disaster Recovery & Business Continuity (1)
  • Week 14: Regulations, Standards, and Maturity Models (4)

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