Commercial Intern – Lannett
June 2019 – August 2019
Commercial Intern
In summer 2019, I interned at Lannett Company in Philadelphia, PA. As a Commercial Intern, I worked with a team of four other people to provide customer service assistance for Lannett. On a daily basis, I developed working knowledge of SAP and utilized the program every day in order to input customer information and look-up tracking requests. Furthermore, I confirmed manual purchase orders through email, informed customers about tracking information, outstanding issues and license update requests, and filed purchase orders each day.
Additionally, I worked on customer service projects including creating Excel spreadsheets with customer contact information and inputed all information into SAP to create one place where all customer information is stored. This project greatly improved my problem solving skills and made me understand the components of customer relationship management systems.
I truly enjoyed my time working at Lannett and appreciate the fact that I gained valuable strategic, analytical, and technical skills.