$2 donated to The Food Trust
Last class, someone left $2 in the classroom. His or her $2 was donated to The Food Trust of Philadelphia. http://support.thefoodtrust.org/
SFO Case Brief grading completed
The grades are available at Blackboard.
Day 04 – SFO Case – solution with sensitivity analyses
Day 04 – Business Value of IT – online discussion questions
- How would you justify millions of dollars of investments in ByRequest?
- What are the problems and the risks in the current SFO security system?
- What can be intangible or unexpected costs of SFO’s new system?
- How would you quantify the benefits from reduced security risks?
Day 04 – Business Value of IT class slides
Excel Sensitivity Analyses YouTube Videos
Day 04 – SFO Analysis (Template).xlsx
Day 04 – SFO Analysis (Template).xlsx
We will use this file for a ROI analysis exercise today.
Sign up for presentations on Sep. 22
- Kellogg Business School Case – “San Francisco Airport”
- How to calculate financial returns – NPV, IRR, discounted payback period
Finance, accounting, or AS majors are encourages to present the second one!
San Francisco Airport Case Brief guidelines
- Why is San Francisco Airport considering to upgrade its security system?
- What are the problems and risks in SFO’s current security infrastructure and processes?
- How does Ms. Dickie try to justify the investments into the new security system?
Grading of Wyndham Case Brief completed
Grades are available at Blackboard.
Day 03 – online discussion questions
- What would be the core competencies of Toyota?
- What are most competitive advantages temporal and not sustainable?
- How has the Internet changed the lodging industry’s profitability?
- How does a strong “brand” affect the five forces in the lodging industry?
- Why does Wyndham target on business travelers?
- Why would it be difficult for other hotel chains to copy ByRequest?
- Why would it be difficult for other hotel chains to standardize the IT systems across the chain?
- Why is IT itself not a source of competitive advantages?
Day 3 IT and Competitive Strategy (II) – class slides
Day 2 Otis case brief grading completed
Day 3 Wyndham International Case Brief Guideline
Next week, in reading Wyndham case, focus on the two following topics.
- At which area does Wyndham choose to excel and how?
- How does the ByRequest program support this goal?
- How is ByRequest different from other guest-royalty or frequent mileage programs?
It might be hard to understand “Wyndham’s Background” and “The Lodging Industry” section (page 2-5). It’s okay not to include these part in your brief, but be sure to read them before the class.
Executive Report #1 – due by Friday, Sep 26
MIS 3534 Fall 2014 – Exec Report #1.pdf
Attached is the announcement for Executive Report #1, which is due by Friday, September 26. A draft for feedback (optional) is due by Sep. 19. Submissions for a draft and a final report should be through Blackboard.
For Topic #3, you will need to download the following article.
Here are a sample executive report and best reports from a previous semester.
- MIS 3534 – Sample Exec Report.pdf
- Best Executive Reports – Hyun Jeong You.pdf
- Best Executive Reports – Joshua Stansfield.pdf
For some CIO magazine articles, you will need to register at http://www.cio.com/learn-about-insider.
Sign up for presentation on Sep 15
Next class on Sep 15, we need two volunteers to present one of these articles
- HBS Case – “Wyndham International: Fostering High-Touch with High-Tech”
- Harvard Business Review – “The Core Competence of the Corporation” by C.K. Prahalad and G. Hamel
As always, a waiver for one reading brief and participation points will be awarded. Leave a comment to sign up.
FOX IT Career Fair – Register by Friday, Sep 12!
http://ibit.temple.edu/careerfair/
Unless your father is Warren Buffett or Bill Gates, you should register for the FOX IT Career Fair on Wednesday, Sep 24. The registration deadline is by Friday, Sep 12. This year, we have the largest number of employers.
Day 02 – online discussion questions
Let’s keep the discussion on-going!
- What are the examples of “switching costs” that reduce the bargaining power of buyers?
- In the presence of fierce rivalry among competitors, what should you do in order to better compete with them and achieve high profitability?
- Why is an elevator service business more profitable than a manufacturing, based on the five forces?
- Why do companies sell bundle?
- The case states on Page 8 that “The next step in our evolution will be the management of information flows between all the participants.” What does it mean by information management? Why is it important?
- The case states on Page 8 that “To achieve continuous transformation, the e*Logistics program makes sure the business process change sticks. … With the e*Logistics program, best practices from SIP are baked into the organization and institutionalized to achieve that continuous transformation.” What does it mean by “stick” and “baked”?
- Would the change from manufacturing to a service company at Otis be easy? Who would be unhappy with this change?
Day 02 – IT and Competitive Strategy (I) – class slides
Harvard Business Case Coursepack – Price Corrected!
It has come to my attention that some of you had to pay a lot more than I expected for the Harvard Business coursepack. It was supposed to be $45.89, but it appeared as $97.4. (I thank Sung Sik for letting me know this.)
I have contacted the publishers, and they corrected the price to $45.89. Please see the message from them below. If you have already purchased the package, you will receive a refund through your credit card.
Keep in mind that Otis case, which is a required reading for next Monday’s class, is included in the coursepack.
https://cb.hbsp.harvard.edu/cbmp/access/27952567
———- Forwarded message ———-
From: Hertzenberg, David <david.hertzenberg@harvardbusiness.org>
Date: 2014-09-03 9:19 GMT-04:00
Subject: RE: Case Coursepack question
To: Min-Seok Pang <minspang@temple.edu>
Cc: “Phaneuf, Autumn” <autumn.phaneuf@harvardbusiness.org>
Hi Dr. Pang,
Our service team has responded to me and said that there was an issue with our website and the wrong pricing was occurring in some coursepacks, yours included. The problem has been resolved and your students should now see the correct pricing in your coursepack. Please let me know if your students do not see the correct pricing at $3.95 per case.
So far, 5 students have registered for the coursepack and overpaid by credit card. We will credit these 5 students the difference amount ASAP, and they should see that credit come through on their credit card accounts soon.
So the issue has been resolved and once your students receive their credit on their accounts, we should be all set. Apologies on behalf of HBP for the technical issue here. Please let me know if any further issues occur here.
Best,
Dave
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