Business Operations Analyst, Self Install Kit (SIK) Warehouse Operations
I am proud to announce that I will be interning with Comcast Cable Corporation in the Fall of 2015, working with the business Self Install Operations Team. This is a tremendous opportunity and I am so excited to be back with the team this Fall.
Comcast Corporation is a global media and technology company with two primary businesses, Comcast Cable and NBC Universal. Comcast Cable, where I will be working, is the nation’s largest video, high-speed internet and phone provider to residential customers under the Xfinity brand and also provides these services to businesses as well.
The Comcast Self Install Operations team is responsible for the day to day fulfillment of self-install kits through all sales channels. The team’s mission is to reduce installation costs and improve customer satisfaction by maximizing self-install adoption. Key focus areas of the team are to develop new self-install products, support market rollout, manage fulfillment operations, and analyze results to improve operational effectiveness.
As an analyst working in the Self Install Kit (SIK) Operations, I will be responsible for analyzing and reporting on invoice approval routes and payment assurance through A/P Holds Reports in Oracle’s OBI reporting tool. In addition to this, I will be expected to maintain an active inventory count on the number of SIKs in our possession, being able to manipulate excel sheets containing hundred’s of thousand’s of cells using pivot tables, vlookup functions, and descriptive statistics. I will also be responsible for inventory transactions and delivery, focusing on minimizing the fallout with purchase orders and deliveries for reasons such as incorrect P.O number, negative balance errors, insufficient funds, etc.
I hope to further my development and enrichment in areas such as database management, data analytics, and information management, as this is closely related to my coursework as an MIS major. I believe the decision to intern with the Business Self install Operations team will tremendously improve my skills in the MIS field and make me a premiere candidate for a future position with the company, with three internships worth of experience.
Please see some additional roles and responsibilities below.
Roles and Responsibilities include:
- Monitoring inventory usage at fulfillment warehouses and coordinate Purchase Requisitions as needed with the team’s Finance lead.
- Coordinating with Procurement to ensure the timely completion of Purchase Orders.
- Assisting fulfillment warehouses in resolving inventory disputes with Comcast suppliers.
- Assisting with performing & reconciling Oracle financial transactions of inventory movements from SIK warehouses to customers & service center locations, Purchase Order receipts, warehouse adjustments
- Entering UPS claims for damaged or lost shipments & reconcile claims payments