Multimedia Content Creator, Freely Magazine Oct 2016 – Present
Blogger, Fashion and Business Club, Temple University Jan 2017 – Present
Founder, White Button online store Oct 2015 – May 2016
Campus Manager, TempleOnTap Feb 2016 – May 2016
PROFESSIONAL SALES ORGANIZATION, Philadelphia, PA June 2015 – Present
- Innovate design concepts, graphics and layouts with a cohesive theme including posters, flyers, brochures and website layouts to replace previous visual system.
- Design two posters per week for corporate speaker series in addition to artwork for special events and requests.
- Collaborate with other departments to market for events and sponsorships resulting in an increase monthly in member engagement and retention by 20%.
AN LAC RESORT, Hanoi, Vietnam May 2016 – August 2016
- Implemented social media strategies to create a resort, including analyzing Facebook analytics to understand audience and create customized posts and ads to increase website traffic, reach, and customer engagement by 30% per week.
- Collaborated with two business partners per week to create plans and service packages for prospective customers.
- Collected and organized booking information for internal usage and boosted monthly operation efficiency.
- Coordinated room services and serving for 100 guests per week with 20 hotel staff members to increase monthly customer satisfaction by 27%.
MAY BOUTIQUE LP, Hanoi, Vietnam June 2014 – August 2014
Sales Associate & Style Advisor
- Oversaw and analyzed new stock, inventory level and customer requests on weekly basis resulting in realizing bestseller items and emerging trends.
- Merchandised store, styled two window displays per week and maintained high housekeeping standards resulting in a significant increase to store visits.
- Performed customer services to 70 buyers per day to increase daily revenue.
- Computer: Adobe Photoshop; Final Cut Pro X; Tableau; Microsoft Word, Excel, PowerPoint, Visio; MySQL
- Language: Vietnamese (native); Mandarin (elementary)
My Resume: Resume Chi Pham
My Linkedin: Linkedin Chi Pham