Chi Mai Pham

Major: BBA MIS
Graduation: May 2019


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Continuing Education Systems, Temple University                                                                                              Philadelphia, PA

Junior Business Analysts Intern                                                                                                                                   December 2017 – Present

  • Resolve functional users’ questions and problems and elevate issues to the vendor through formal bug reports.
  • Design user interface to collect and streamline data processing procedures.
  • Extract, validate and transform data in the DesinyOne database and reports for Accounting Department to generate Accounts Receivable Aging.
  • Independently lead training sessions for multiple end user clients teaching them to be proficient in software functionality.
  • Developed user documentation and test scripts for user acceptance testing.


Gauze Healthcare Database                                                                                                                                            Philadelphia, PA

International Research Intern                                                                                                                                        May 2017 – August 2017

  • Conducted research and extracted data in Vietnamese healthcare systems, including public and private facilities.
  • Developed the global Gauze database by verifying and adding more than 200 incremental facilities within 3 months.
  • Validated and transformed data in the database, resulting in improving data querying efficiency by 30%.


PriceWaterhouseCoopers LLP                                                                                                                                        Hanoi, Vietnam

Technology Consulting Intern                                                                                                                                            May 2017 – June 2017

  • Researched, analyzed and reported to project managers on emerging technology trends in different industries, such as healthcare, energy, and education.
  • Consolidated and audited vendor rating and evaluation forms for Maritime Bank, a private bank with total asset of more than $4.84 Billion.
  • Translated client reports from Vietnamese to English, as well as converted and proofread those documents.


Professional Achievements

  • AWARDS 1
    • Win a Challenge or CompetitionFall 2017

    • Class project Spring 2017

    • Rent Zen ApplicationSpring 2018

    • AIS officerFall 2017, Spring 2018

    • AIS committee chairFall 2018, Spring 2019

    • Assist at a department sponsored eventFall 2017, Fall 2018, Fall 2018

    • Fox IT Career FairFall 2017, Fall 2018

    • IBIT small group meeting with industryFall 2017, Fall 2017, Fall 2017, Fall 2017, Spring 2018, Spring 2018, Spring 2018, Spring 2018

    • IBIT/CDI Challenge or ConferenceFall 2017

    • National AIS CompetitionSpring 2018

    • Advance to finals of AIS NationalsSpring 2018

    • Active AIS memberFall 2017, Spring 2018

    • Fox IT AwardsSpring 2017, Spring 2018

    • AIS professional development workshopSpring 2017, Fall 2017, Spring 2018

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