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Carlos Garces, Deloitte, Cali, Colombia on BCM
I hope you all enjoyed Carlos’ talk and learned a lot at last night’s Webex. Here are Carlos’ slides. There is great material in the entire slide deck. As a very visual person I think pages 8 and 20 are the most important, but you may prefer others. You need to understand the process that occurs when disaster strikes, the definitions and terms of BCM, and how to audit a BCP. Everything you need to know is in there.
If you would like to hear Carlos again, here is the recording of last night’s session. Unfortunately I was a little late starting it so you will not see the introduction.
https://foxsbm.webex.com/foxsbm/lsr.php?RCID=50ebe74dec915c3691e986d4727cb9a4
Hi everyone, here is the URL for tonight’s session.
https://foxsbm.webex.com/foxsbm/onstage/g.php?MTID=e29ee42585ffeaa3eae9395dc231bf9b6
Please try to connect early, before 5:30, and then put yourself on mute.
STARS BSC
STARS BSC
STARS BSC
BSC
James Levan Balanced Scorecard- STARS
STARS AIR AMBULANCE – BSC – Shahla Raei
Please find my BSC Here
Week 10 Stars BSC
Stars Balance Scorecard | ||||
Objective | Measure | Target | Initiative | |
Financial Process | Increase % of revenue from outside sources | Revenue from fundraisers, donations, grants | 30% year 1
10% each following year |
Marketing to new target investors, government contracts |
Consolidate IT budget | Reduction in non- “critical ”projects | Decrease 40% year 1
Decrease 20% year 2 |
Increase in available resources for mission critical project | |
Customer | Quality trauma care | |||
Golden hour standard defined as 1 Hour or less | Zero casualties | Increase patient survival rate | ||
Internal Business Process | Centralized IS Structure | System availability >99% | 3 months | Increased network response time |
Streamline application development process | System uniformity, interlinking of database | 6 months | Standardize design/build processes. Increased availability | |
Learning & Growth Process | ||||
Integrated IS knowledge | Employee training 100% | 3-6 months
$20000 reduction |
Elimination of costly vendor visits |