Learned how a team can incorporate design thinking into the team’s mindset. Design thinking is essentially a collaborative effort that revolves around user empathy, prototyping, and culture change. A part of the collaborative effort and user empathy is the use of a customer journey map. A customer journey map helps designers empathize with users and it’s a prototype that evolves constantly and is changing constantly throughout the project. In summation, design thinking is a flexible mindset which prioritizes collaboration and the user’s need first over stringent and outdated methods such as the waterfall method.
Learned how to use Microsoft Project for project management. The main thing the training focused on was handling tasks and all the characteristics that come with it. From work tasks and recurring tasks to summary tasks and milestone tasks. I also learned about how to set up a project from excel and set up a calendar along with working times. Another important thing I learned was about resources used in projects. Resources are essentially impacted the project’s cost and schedule, and that could include anything, from people to equipment. This lesson taught me how only how to create resources but also how to manage them and the costs that come with them.