-
David Berman commented on the post, Case Question: Volkswagen – Advice for Matulovic, on the site 9 years, 5 months ago
Matulovic was placed in a difficult position as a result of the task that was appointed to him. He should not provide special outside treatment, however, because this sets a precent for continuing of perhaps the prior cronyism system that was in place where projects were being overfunded and underachieved. Matulovic’s position is to create a…[Read more]
-
David Berman commented on the post, Case Question: Volkswagen Process Assessment, on the site 9 years, 5 months ago
The new process provided a structure where one was not present. As Matulovic stated, it can be easy to forget the process was transparent and involved group dynamics. As in all new processes, especially at this scale, the criticisms are always rampant, but many of them are justified. Unfortunately, not all processes can be perfected and there will…[Read more]
-
David Berman commented on the post, Reading Question: Can you trust Yelp ratings?, on the site 9 years, 6 months ago
Hey Diane,
I have seen that review and you would be pleased to know as a customer it did not affect my opinion of your business at all. Perhaps that is the smart consumer leading through all the information and discarding that which seemed superfluous. That individual’s comments come across as narrow minded and angry and based on their own…[Read more] -
David Berman commented on the post, Case Question: Airbnb — "EJ" Incident, on the site 9 years, 6 months ago
To be honest, it seems like the risk is largey on the side of the host. If Airbnb is made to require a background check for potential renters what will that entail and will it effectively reduce their business to zero? A background check that is meaningful is labor and cost intensive, requires time and dedication on behalf of the renter as it…[Read more]
-
David Berman commented on the post, Progress Report for Week Ending, March 1, on the site 9 years, 6 months ago
I tend to agree with the way Cataldo explains Yelp. If you have to say it to a 5 year old, you say that there are certain people who are trustworthy and others who are not. Yelp says it is doing its best to cut out information from those that are less trustworthy, but sometimes they may even exclude information that is trustworthy. It’s impossible…[Read more]
-
David Berman commented on the post, Progress Report for Week Ending, March 1, on the site 9 years, 6 months ago
You can’t help as a consumer but feel quite a bit of dread and anger at the lack of attentiveness to extremely useful security breach information provided from FireEye to Target on multiple occasions. While doing business through electronic means will always afford a degree of risk, the use of checks and balances and the rapid awareness and action…[Read more]
-
David Berman commented on the post, Progress Report for Week Ending, February 9, on the site 9 years, 6 months ago
I have used both Airbnb and Uber once in my life. I have good experiences from both, however, I felt that Airbnb had much more value added for me personally than Uber. The Uber experiences was predicated after lots of negative views of the company existed from a public perspective. Despite having taken me from point A to point B as I desired, I…[Read more]
-
David Berman commented on the post, Progress Report for Week Ending, February 9, on the site 9 years, 6 months ago
It’s impossible to out myself in the shoes of Sunnylane, but as one of the editorial comments suggested, the CEO really messed up and got complacent with his trust in his technology officer. Yet, there is a hard moral line that needs to be drawn at this point. You must reveal the information to all constituents involved that you have had this…[Read more]
-
David Berman commented on the post, Progress Report for Week Ending, February 9, on the site 9 years, 6 months ago
These questions go to the core of what you believe Airbnb should be. Are they the itermediatary and background screener between hosts and renters or is their role more importantly to match supply and demand. I would say on a persona level that I would be unwilling to compromise on details of a renter if I were hosting. I would be more apt to turn…[Read more]
-
David Berman commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 6 months ago
As a crisis consultant, the most important thing is counseling Airbnb to deliver accurate, thoughtful information information and response to the community of Airbnb users. First and foremost, you would want Airbnb to be discussing with police and their legal counsel what sort of recourse their renter will be able to seek and making sure other…[Read more]
-
David Berman commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 6 months ago
Airbnb’s concept being quite new and the potential concerns being present from the outset opened them up to the potential hazard of the EJ incident. Certainly, more precautions could have been taken but perhaps to what effect and detriment to their success and growth as a young business. I have used Airbnb only once for trace in Paris and n…[Read more]
-
David Berman wrote a new post on the site Discussion for Last Name Starting A-G 9 years, 6 months ago
Airbnb’s concept being quite new and the potential concerns being present from the outset opened them up to the potential hazard of the EJ incident. Certainly, more precautions could have been taken but perhaps to what effect and detriment to their success and growth as a young business. I have used Airbnb only once for trace in Paris and noticed that there is more uptake and acceptance as a relatively safe and reliable alternative to standard hotels. The process I had to go through to be able to rent a room involved getting 2 other users to sign up and write personal reviews about me as a person and as a host. The more information is detailed and verifiable, the safer the renter can feel about a user. To some extent, Airbnb could consider implementing a more formal background check process but it would have to be subject to local laws in each jurisdiction they conduct business. I personally feel as a user of Airbnb and I suppose a would be potential renter if I wanted to make use of my apartment, that you have to consider taking adequate precautions yousef if you want to become a private hotel. First of all, EJ should never have kept any personal belongings on the premise or at risk for theft. Second, that individual is responsible for their own “background check” and review of data about their consumer. Airbnb certainly puts themselves at risk for this type of outcome, but I don’t believe they should be responsible. Unfortunately, the PR fallout as a result is something they are tasked with mitigating.
-
David Berman commented on the post, ICE 5.1 Telling a Story through Visualization, on the site 9 years, 6 months ago
I have used Google Maps heavily as well in Tokyo. It has been several years now since my month long journey there, but using the transit planning and location identification in English was incredibly useful to me as well. It is amazing how it is really a global guidemap and transportation assistant.
-
David Berman changed their profile picture 9 years, 6 months ago
-
David Berman's profile was updated 9 years, 6 months ago
-
David Berman commented on the post, Progress Report for Week Ending, September 22, on the site 9 years, 6 months ago
Kickstarter. I have an unhealthy obsession because I find the concept to be incredibly fascinating. The idea of crowdfunding projects to create new companies and products is something that is a huge “need” gap that was filled most successfully by this organization. This helps greatly break down the barriers to product development and target a…[Read more]
David — Thank you for the detailed response. Please repost this as a comment on the Case Question thread: http://community.mis.temple.edu/mis5001s15dq1/2015/02/19/case-question-airbnb-ej-incident/
Thank you!