Ilya Rogov

Did you try contacting there help desk? I can not do anything about a 502 Error. Please try again or give them a call. Please let me know of the results.

Quizzes should be available with your access. I will check tonight, please check for the quiz 1 tomorrow and let me know.

The slides are password protected which was sent in an email, please check you email for this password. Do not copy and paste the password because it seems to copy extra characters. I advise that you manually type the password. I have tried myself and it does open when you manually type the password.

Hi Sean,
You have several options. One would be to call the help support which I provided in the post “Help Desk for Pearson”. I also sent several emails out over the past few days which my assumption is that you did not get a chance to read. You might need to run the browser check utility and make sure popups are allowed. This should help clear up any problems that you are having with the browser. In addition, Pearson is exerpiencing some problems that should have been fixed by yesterday, but in the case they did not, I provided the class with the chapter so that everyone would be able to read. You may relax regarding the quiz, I pushed it back a week, so you will have two quizes due on 9/9. I hope this helps, please try to read my emails for clarifications. Im sorry this has been such an issue and we’ll cover everything this upcoming class. Just try to relax and don’t put so much pressure on yourself. 🙂

Hi Sean,
You will need to contact Pearson Technical support if you are still having trouble as you need this resolved to be successful in this course. Did you run the browser check tool provided on the Pearson website? If you bring your laptop to class I might be able to see what is happening, but cannot promise anything and still advise you to call their support number. I provided that number in the post.

Sean, Did you read and follow the instructions for “Pearson Student Registration Instructions”? After you follow the instructions, any problems we will be able to tackle during our first class.

Please check out this link: http://community.mis.temple.edu/mis2101101fall2014/2014/08/24/pearson-student-registration-instructions/

Hello Ashley,
The book is available via eText when you purchase the online access. I would not suggest paying for the material twice as you need to purchase the online access for this course. I am waiting for a response if the book will be available via text at the book store. I will also be sending emails out tonight to address some students issues and how to fix, please be on the look out for that meeting.