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Joshua Heller commented on the post, Reading Question: IT Investments, on the site 9 years, 5 months ago
This year Thomas Jefferson University has finally decided to pull the trigger and begin the process of converting it’s outdated and never quite functional Electronic Medical Record for the Physician’s group and the hospital to Epic. The conversion will cost the University upwards of 100 Million Dollars. The current system for outpatient health…[Read more]
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Joshua Heller commented on the post, Case Question: Volkswagen – Advice for Matulovic, on the site 9 years, 5 months ago
Special treatment outside the new priority management system would likely cause the system to backfire and ultimately lead to failure. of the entire process. That said, it is human nature for those whose proposals go under funded or unfunded to petition for additional support. Dr. Matulovic needs to remain firm, standing behind the process, while…[Read more]
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Joshua Heller commented on the post, Case Question: Volkswagen Process Assessment, on the site 9 years, 5 months ago
Nice analysis Nicholas.
I agree with you that the VWoA new centralized Business Process, Technology and Organization (BPTO) approach to IT is superior to its predecessors and that flaws still exist in the new system. The biggest problem as previous posts mention is inadequate budget. If all money available is used up by the top three projects,…[Read more] -
Joshua Heller commented on the post, Weekly Question #7: Complete by March 27, 2017, on the site 9 years, 5 months ago
Nirav, according to the article the CEO read the email, did not take it seriously, and chose to ignore it.
He had never received an email like this in the past. It was worded clearly and direct, despite poor spelling.
Anyone slightly computer savy would recognize that this was not spam.
Instead of checking it out, he ignored it and hoped it…[Read more] -
Joshua Heller commented on the post, Case Question: Airbnb — Information Sharing, on the site 9 years, 5 months ago
Hi Mike,
I agree that the owners and their properties should undergo evaluation before being allowed to post properties on the system.
The owners do not have the right to be given too much information about the client who is considering renting the property for reasons I mentioned in my post. I am ok with them having to go through a background…[Read more] -
Joshua Heller commented on the post, Weekly Question #7: Complete by March 27, 2017, on the site 9 years, 5 months ago
I agree with you Mike. We are far better off now than we were 10-15 years ago when many Americans were starting out to use the internet for financial purposes, and security was weak by today’s standards. I agree with Chris in that the internet has opened up the door for global attackers stealing unbelievably large amounts of data with huge…[Read more]
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Joshua Heller commented on the post, Weekly Question #7: Complete by March 27, 2017, on the site 9 years, 5 months ago
Explaining the controversy regarding yelp reviews to a five year old would be really difficult. I happen to live with one, and she understands right and wrong, and what the internet is. She also is a bit of a foodie requesting her favorite brunch and dinner spots frequently.
I think I would explain that many people go on the internet to find good…[Read more] -
Joshua Heller commented on the post, Reading Question: Platform Culture, on the site 9 years, 5 months ago
Living in Center City, I use Uber quite frequently. All of my experiences with drivers and their cars have been very positive. My only disappointment with Uber came when they charged me a 2x surge fare on a flat rate to the airport b/c of a light drizzle. The ride took 15 minutes and cost me $90. Customer service email responses were pathetic. I…[Read more]
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Joshua Heller commented on the post, Case Question: Airbnb — Information Sharing, on the site 9 years, 5 months ago
Although I agree with many of my classmates comments, I believe that attempts to increase security for both renters and owners may ultimately hurt the Airbnb business model, that keeps costs at a minimum and the system profitable.
For example, if hosts require that renters reveal significant personal information, prior to a reservation being…[Read more] -
Joshua Heller commented on the post, Progress Report for Week Ending, March 22, on the site 9 years, 5 months ago
Chris, I agree completely. Neglecting to take the email threat seriously was essentially negligent of the CEO.
All threats against vital hospital IT needs to be treated seriously, and alarms should have gone off as soon as the email was received.
I am not sure that this would have prevented the incident, but it may have made recovery much…[Read more] -
Joshua Heller commented on the post, Progress Report for Week Ending, March 22, on the site 9 years, 5 months ago
Hey Brandon, thanks for the comment.
I think the first step would be to open a dialogue with the hackers using professional negotiators.
With the EMR crippled, the hospital needs to be prepared to do whatever it takes including paying them in order to quickly regain control.
This is essentially a hostage negotiation, and should be treated as…[Read more] -
Joshua Heller changed their profile picture 9 years, 5 months ago
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Joshua Heller's profile was updated 9 years, 5 months ago
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Joshua Heller commented on the post, Case Question: When Hackers Turn to Blackmail, on the site 9 years, 6 months ago
Sunnylake needs to act quickly to get the hospital IS/IT infrastructure back on line. The hospital should attempt to open a dialogue with the hackers, and use negotiation experts to broker the best deal to get the system up and running with minimal interruption in patient care. Part of the plan should be to understand the gaps in the IT security…[Read more]
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Joshua Heller commented on the post, These are a few of my favorite things…, on the site 9 years, 6 months ago
My favorite website that reviews apps and gadgets is Gizmodo. http://www.gizmodo.com
Giz is a blog that reviews and comments on everything tech related. The site groups the best part from other Kinja blogs including lifehaker (site mentioned by Rachel earlier) I really suggest everyone who likes gadgets and tech check it out.
As far as my own personal…[Read more]