@marco-a-herbas
Active 10 years, 6 months ago-
Marco A. Herbas commented on the post, Discussion Question: Changing Business Models, on the site 2014 Spring – IT Management 10 years, 7 months ago
As we recently read in the Amex case, we know that the company has successfully pursued social strategies to engage customers, through intertwined networks that are tied back to a an integrated platform and […]
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Marco A. Herbas commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 2014 Spring – IT Management 10 years, 7 months ago
Referring to the crowdfunding discussion question: As a soon to be father of two, I would fund SipsSnap – the spill-proof, silicone drink cover that can attach itself to any cup or glass. This simple, easy to use […]
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Marco A. Herbas commented on the post, Discussion Question: Panera bets big on IT, on the site 2014 Spring – IT Management 10 years, 7 months ago
In addition to the metrics that Guarav mentioned, Panera could also integrate 2.0 with Foursquare (for the ‘check-in’ feature) to track customer wait-times while an order is still being prepared via this system, […]
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Marco A. Herbas commented on the post, Discussion Question: The power of systems thinking, on the site 2014 Spring – IT Management 10 years, 7 months ago
Systems-thinking has become more complex due to the evolutionary nature of today’s enterprises. Its goal is to synthesize and optimize interrelated processes and look at these from a holistic perspective. It […]
