Nil Dhanani

I work for Johnson & Johnson within the Medical Devices world. Under this sector, the franchise I work for specializes in cater a specific mass customer segment to providing solutions to diabetes disease. I would like to focus on the value proposition the group of the J&J Diabetes Solutions Companies delivers to this rather large segment of…[Read more]

Volkswagen’s IT management struggles are becoming problem of today’s corporate management for many companies. As the companies grow, the leaders encounter battle of managing resources to deliver the business model. With conflicting priorities, leaders are often pressured to deprioritize projects which usually are the IT projects for a non-IT com…[Read more]

I certainly agree with your suggestion of company creating an independent review system. Perhaps they can create a side service that hires a stranger who can going various houses that are listed on their site, and provide feedback back to airbnb. Airbnb can offer incentive by providing a night stay free or such to such users.

Also, I agree…[Read more]

Great Post Jordan, I definitely agree with your viewpoint that the culture at uber differs significantly due to short lived customer experience during each interaction. From the customer’s perspective, what I usually look for during use of transportation service is convenience, speed and cleanliness of the car. Uber scores high on all three…[Read more]

Do you think retailers, payment processors, and credit card companies are doing enough to keep your financial information secure? Or, is a certain level of fraud just a cost of doing business?

In recent years, there have been increasing numbers of security breaches associated with firm loosing control over customer’s financial information to t…[Read more]

How would you explain the controversy regarding Yelp’s reviews — to a 5 year old?

I am so called ‘Yelper.’ As posted on other discussion post, I occasionally refer to the app to gain feedback on local businesses around the world. 99 out of 100 times, the overlook provided on the Yelp page is accurate (in my experience thus far from reader…[Read more]

It’s quite unfortunate for Paul to face an EMR data breach at Sunnylake, when he fought to get it implemented. Since point of receiving the initial phishing email, he should have alerted his IT department to secure up their system to potentially prevent further damage. His lack of initial judgment may have cost hospital thousands of dollars in l…[Read more]

HI Diane,

Great insight on renting. Like you, when I first enrolled onto Airbnb, I had to complete few verifications (phone, passport, ID, email) to build my credibility as a guest. However, during last world cup, i was seeking for apartments in few cities in brazil. Many hosts already had great review and feedback from previous guests.…[Read more]

I have been fan of the Airbnb website since my first exposure to the website two years ago. Since then, I have stayed at seven different properties in three different countries. All of the interactions have been phenomenal, without any issues from host or even the properties that were offered by various hosts. I have also had experience with…[Read more]

My favorite app/website is Yelp! I was surprised that it hadn’t come up after all these posts. For those of you who may have not heard of it, Yelp is a reviews website where one can view and share their experiences about businesses (mostly restaurants and other social gathering places). I relied on this app whenever I am interested in going out…[Read more]

Its always nice to see fellow “Wazer!” Just like you mentioned, I rely heavily on the app whenever I get into my car. I usually get onto it for checking police on my route to ensure to slow down or place alerts to others. Its practically social media for GPS, great innovation.

It was quite funny to read about police’s recent opposition to this…[Read more]