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Roberto Rodriguez commented on the post, Weekly Question #7, on the site 7 years, 5 months ago
I think that cloud computing will have the biggest impact on my future career. Working is customer support I cannot see AI being able to handle irate customers, but the ability to share knowledge instantly in the cloud is paramount. Being able to send slide shows, presentations, customer data, customer discrepancies to the field and technical reps…[Read more]
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Roberto Rodriguez commented on the post, Progress Report for Week Ending, March 15, on the site 7 years, 5 months ago
I think that it is difficult to determine whether a CRM is more important then SCM and vice versa. It depends on what the business is. In fracturing I could argue that SCM is more important because without parts being on time, then you cannot build your products. In customer support and sales, I could see the CRM being more important.
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Roberto Rodriguez commented on the post, Progress Report for Week Ending, February 16, on the site 7 years, 5 months ago
I think that one of the most interesting trends that have really changed a business model in the last few years is crowd funding. This has allowed many developers and entrepreneurs to receive the funding that they need using social media and the internet to get the word about the product and creating lots of competition in the market. They don’t h…[Read more]
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Roberto Rodriguez commented on the post, Progress Report for Week Ending, February 16, on the site 7 years, 6 months ago
Good data and bad data have enormous impact in my daily job. I work in aviation and we use data to track to everything. Without data we cannot track failure rates of major components. We cannot track how long components will last in field and schedule inspections around all of that data. It literally is a matter of life and death in many cases.…[Read more]
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Roberto Rodriguez commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 7 years, 6 months ago
I plan on using this week’s concepts in my day to day job. I recently took on a new position at work and there are now standard operating procedures (SOP). One of my goals for this year is to develop some SOP’s and I feel that business rules and decision trees will be extremely helpful in that process. Some of the areas that it will be hel…[Read more]
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Roberto Rodriguez commented on the post, Weekly Discussion Question #2, on the site 7 years, 6 months ago
My major is Business management and I feel that both swim lanes and ERD’s can be very beneficial but it truly depends on the business. In my current field of aviation, I feel that swim lanes is the most helpful. Swim lanes can facilitate which direction to go for trouble shooting or maintenance based on what the current variable is. Swim lanes can…[Read more]
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Roberto Rodriguez changed their profile picture 7 years, 6 months ago
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Roberto Rodriguez's profile was updated 7 years, 6 months ago
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Roberto Rodriguez commented on the post, ICE 5.1 Telling a Story through Visualization, on the site 7 years, 7 months ago
For the most interesting part of the video was that we have four generations working side by side. I found it interesting on a personal note because I now see it in my current work place and never really thought about it until watching the video, my eyes have been open. Never has there been a time where technology moved so fast and it has caused…[Read more]