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Will Holt commented on the post, Case Question: Volkswagen Process Assessment, on the site 9 years, 5 months ago
As a whole I like the new process because it brings the ideas of different departments together and it helps to create a shared vision. I mentioned a concern regarding budget in a previous post, and I have another concern associated with the budget. Let’s say you keep coming up with great ideas, but they fall just outside the ranks of being…[Read more]
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Will Holt commented on the post, Case Question: Volkswagen Process Assessment, on the site 9 years, 5 months ago
Rich:
I think you make a really good point about the budget and requested funding being so far apart. I know it’s scary to think about going into something without a budget, but would it make sense if VW had a flexible budget that allowed the company to evaluate different ideas and approve something based on the return of investment instead of…[Read more] -
Will Holt commented on the post, Reading Question: Platform Culture, on the site 9 years, 5 months ago
Michael:
Thank you for educating me about this stuff. Now it makes a lot more sense. -
Will Holt commented on the post, Reading Question: Security and Fraud, on the site 9 years, 5 months ago
The advances have definitely made it easier to commit fraud because hackers use the most updated technology and attack companies that lag behind or have gaps in the technology. It’s a vicious cycle. As soon as technology advances hackers are given that much more to work with and it ends up becoming a race to see who can stay ahead.
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Will Holt commented on the post, Reading Question: Can you trust Yelp ratings?, on the site 9 years, 5 months ago
How would I explain this to a five year old? Wow. Awesome question.
I would put a bunch of toys in front of a child and tell him he can only pick one. Under each toy I would have colorful stickers and reviews from the boy’s friends and reviews from other people whom he doesn’t know. I would read the review of each toy, which wouldn’t be long.…[Read more]
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Will Holt commented on the post, Reading Question: Platform Culture, on the site 9 years, 5 months ago
I haven’t used either Airbnb or Uber. Following the reading about culture I will never use Uber. In addition to our reading I read that Uber drivers do not receive tips. http://www.businessinsider.com/uber-tipping-policy-2014-10 and on some other sites. Is this true? It really shows how desperate people are for a job and how far certain companies…[Read more]
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Will Holt commented on the post, Reading Question: Platform Culture, on the site 9 years, 5 months ago
Rachel:
I’m on the same page with you about letting a stranger in my house regardless of the culture being established by Airbnb. I’m also skeptical of Uber for the same reason because I’m not a fan of getting in someone’s car if I don’t know them. It looks like I’m one of the few people who has never used and never will use either…[Read more] -
Will Holt commented on the post, Progress Report for Week Ending, February 16, on the site 9 years, 5 months ago
I saw this incredibly app on a Facebook page and it blew my socks off. It’s an app that can scan a math problem and solve it instantly (PhotoMath). Are we going too far with convenience and allowing technology to solve problems, or does stuff like this allow us to become more efficient?
I don’t want to sound like a bitter old man, but I would…[Read more] -
Will Holt commented on the post, Progress Report for Week Ending, February 23, on the site 9 years, 5 months ago
Michael:
Really good point about Anthem. Our firm recently updated something as simple as our email security and we even mentioned Anthem. Where I give me firm a ton of credit is that leadership understands we can’t handle IT internally so we use other vendors to address our IT needs and concerns. It really blows my mind that Sunnylake did not…[Read more] -
Will Holt commented on the post, Case Question: When Hackers Turn to Blackmail, on the site 9 years, 5 months ago
Rich and tuf33653:
Thanks for the response. I wasn’t sure if others would be on board when it comes to notifying other hospitals, but I quick question for the both of you: Let’s say the breach occurred at a bank. Would you recommend notifying other banks, or are you more inclined to notify hospitals because patient safety and health is at…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Brandon:
I respect your stance, but my biggest question is focused on time and patient safety. If you pay the hackers you will wonder what they are doing with the money and if you are setting your organization or other organization’s up for future attacks. Those are uncertainties. The certainty here is that you are putting the lives of patients…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Describe the security breach experienced by Sunnylake. Why do you think this breach occurred? What would you have done to prevent it
What do you think Sunnylake should do now? Would you make the same recommendation to your manager if all of your office was locked out of its computer systems?Sunnylake’s CEO, Paul Layman, received an email…[Read more]
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Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Brandon:
How concerned would you be about the host setting you up and saying you did damage or stole something when you really didn’t? What process can be put in place to keep a host honest and in check? -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
I don’t think you can look at this from the perspective of how a hotel operates or what kind of information a hotel obtains when exploring the business model of Airbnb. As Chase mentioned earlier you are dealing with a personal residence. The fact that people even let some stranger into their home based on reviews makes my head explode.
The only…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Kenyetta:
I understand where you are coming from but I’m still skeptical of the entire process if you look at it from a criminal’s perspective. Let’s say you get charged $100 up front for incidentals. If I’m a criminal and want to pull something off like the EJ incident I’m going to steal a credit card or set up some sort of fake account that…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
If I was a crisis consultant the advice I would have is simple: Be honest and do it quickly.
People understand that mistakes are made and they also appreciate honesty. Airbnb could have highlighted that nothing like this had happened in its four-year history and that is was working with the host to recover items while also helping to repair the…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
It seems like the consensus is that Airbnb could not avoid the EJ incident and I’m on the same page there. If someone wants to commit a crime, they’re going to do it. But as I mentioned in a previous post, you can help minimize the crime committed.
The one thing I think Airbnb could have done is setup a better screening process for hosts and…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Nicole:
I’m completely on board with you here. When I read that the host had valuables behind a locked closet door I wrote, “Pretty dumb move.” I know you can’t completely deter someone from committing a crime, but you can at least minimize the damages caused. -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Chase,
I’m pretty interested by this. One quick question: Are you able to categorize articles by interest?Let’s say I wanted to stay current on something related to different topics such politics, stock market, and golf, would I be able to pull different articles from various publications and put them into their own folder? This sounds like a…[Read more] -
Will Holt commented on the post, Happy Birthday SNL // the typists from the Carol Burnett show, on the site 9 years, 5 months ago
Rich:
I have a handful of Pandora stations depending on my mood or activity and I synch it up to my car’s bluetooth so I don’t have to listen to the local radio stations. I enjoy that it is customizable, but the process of getting your station where you want it can take some time as you have to suffer through some bad songs and commercials. The…[Read more] - Load More