STARS Monthly CIO Dashboard Mock-up

STARS-IS-Balance-Scorecard – Devang Mehta

BSC

STARS BSC Doc

Readings

1. Why so much interest in measuring?  Isn’t it overkill to try to measurre everything?  How would  you want your organization to decide?
2. If your were a CIO, what metrics would you want?  How many is reasonable to have?
3. Assuming you have more metrics than can fit on one balanced scorecard what would you do? How would you handle it organizationally?

The Star Ambulance Case: Take Two

Reread the Star Ambulance Case and think about what metrics you would want on your BSC if you were the CIO.  Mock up what your BSC would look like and post it on the class blog by Tuesday night @ 11:59.