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  • Chang Zhu‘s profile was updated 2 hours, 50 minutes ago

  • Starting in the Summer of 2017, I accepted a position within the MIS Department at Temple, assisting with prospective student management and enrollment for the MS in IT Auditing and Cyber Security and MS in […]

  • It’s hard to balance your schoolwork and your internship.  Tell us how you are handling it and what tips you have for keeping it all together.

    • “By failing to prepare, you are preparing to fail.” – Benjamin Franklin
      Life can be crazy at times between balancing work, school, extracurricular activities, and social obligations. Taking the time to create schedules and checklists of all the things that you must complete in a day makes the hectic week more bearable. During the school year I work at Fox Advising as a peer advisor and an ombudsmen. In the beginning of every semester I input my schedule into my calendar on my phone. I place alerts for when I am suppose to be in class and when I am suppose to be in work till I get use to my new day-to day schedule. When I know that multiple deadlines are approaching at the same time, I try to complete assignments a couple days before they are due so that I have sufficient time to review my work. Lastly, I try to prioritize my friends and family so that I have a good balance in my life.

      • Hey Claudine,

        I completely agree that things can get really crazy balancing “work, school, and social obligations” unless you stay organized and plan/execute ahead of time like you do. Procrastination is probably the biggest reason why I have had to miss many of the social things I wanted to do with my family and friends. But I think it’s very important like you said to “prioritize your friends and family to have a good balance in life” and plan out your day in order to not miss these things.

    • To balance school work and my internship, it’s most important for me to keep a to-do list and to have reminders set on my phone and laptop. I have a to-do list for both this class and for my internship, and they both really help in keeping my mind focused on the tasks that need to be completed. For class, I have a homework app on my cell phone that acts as the to-do list. For my internship, I have Sticky Notes set up on my home screen that act as my to-do list and other helpful notes to remember. Finally, reminders are so important. Again, on my phone, I’ve set up reminders so that I won’t forget to complete assignments. For work, Microsoft Outlook sends reminders about upcoming meetings and more. So, if my mind is ever wandering and I’m veering off course, these reminders will help reel me back in.

    • Balancing school work and an internship can be a challenge. However, being aware of what needs to be done can make it more easier. For example, at work we utilize Microsoft Outlook which organizes any meetings I have. I also have a to-do list at my desk so I always glance over it to make sure what i need to do is being worked on. For schoolwork, I have an application on my cellphone that reminds me when assignments are due. It is also helpful to look ahead in the calendar just to see upcoming meetings or assignments so you get a sense of what is coming in the upcoming days.

      • Hi Tony,

        I agree that being aware of urgent tasks can help in our balance and ease up our life tasks. I usually apply that in my life when I encounter barriers along the path. It keeps me alert and understand that some things can be important and others we can organize them on a better time of the week.

    • Hey Kayla,

      I completely agree, to-do lists are the most simple yet most efficient way to stay focused on completing tasks!

    • Before taking this internship, I was already working part time in an office. I have been working part time and balancing school work for the past two and a half years. The only difference with this internship is that it is full time and I generally have a longer commute. If I plan on doing school work after getting home from work, I have less time due to having a longer commute. However, I do get most of my class work done towards the end of the week. What helps me stay on top of things is having a to do list with set deadlines. I am not sure how I am going to manage my time with my capsim class starting this week as it is appears to be a demanding course.

    • Balancing out all the things you have going on in your life can be a difficult task. I think the only way I have been able to get more things done this summer is by proper goal setting, planning, and scheduling. Every morning, as daunting and annoying as it may sound, I try to write down the top goals I have in each of the things going on in my life for the summer. I then break those goals down in actionable, piece-by-piece steps that add up to how I plan to accomplish each of those goals. After I have got several list items of what I have to complete, I then figure out what I have to accomplish first (prioritize) and estimate a time for how long each task will take. So then, each day I write out what my schedule is going to look like leaving in extra buffer times for tasks that may come up unexpectedly or for some free down time. This method may sound very extra and obnoxious but it has really allowed me to be more productive, stress less, and have more free time for myself.

    • I was having trouble with this balance of schoolwork and internship. I realize that time management really comes handy. I created a schedule for my whole week since all day will be the same until the semester is over. In order to help me with this schedule, I keep track of the time I am doing my schoolwork after my internship and the time that I need to study. Also, school work due dates are critical for us students and we do not want to miss any of it. In order to keep up with the due dates, I set alarms a week before the due dates so I can have time to work on it and I order them in level of difficulty. I did not like the time management and follow schedules. However, by doing it everyday I realized that I have more free time at the end of the day.

    • J&J’s email system is based in Microsoft Outlook. I have never used this application before, but it has proven to be very helpful in scheduling 1:1’s, blocking out time for lunch/assignment completion, and meetings with my team or supervisor. My Outlook calendar already is pretty full until the end of the internship. Although it may seem overwhelming, I am taking the internship day by day. Having the Outlook calendar already filled out is helpful as it lets me mentally prepare myself for the rest of the day, or even week. Another thing that I found particularly useful is being vocal with my supervisor about my school coursework. He is very open to giving me some time in the day to complete assignments, and at times, even helps me if I have a specific question about a job function or would like him to briefly look over my assignment. Communicating my responsibilities was very helpful because it made my manager be more understanding about my position as both an employee and student.

    • For me, having a space to write my thoughts, ideas, to-do items, appointments, etc. is essential in making sure I stay on top of everything. For school and homework, I use an app called MyStudyLife. I can log in with my Google account, so if I ever switch phones all of my assignments and classes are synced. It tracks tasks and assignments and alerts me a day before they are due. I schedule class times in there so I always have reminders at the start of the semester where I’m supposed to be headed. I highly recommend the app if you are looking for something to help organize your school life. As far as organizing my work and social lives, I keep track of work meetings in my Outlook calendar. I have that calendar synced to my Google account as well. This way I can open up the Google calendar app and have my personal calendar, work calendar, and family calendar all in one space. As an MIS major, I enjoy using technology as a tool to organize my life.

      • I never heard of MyStudyLife before you mentioned it, but after taking a brief look, I am DEFINITELY going to install this. Since I have a Google email for school, work, and personal use, it’s great knowing that I can sync everything to it.

    • Thank you Shray. You seem like you are on the right path to success. Good Luck in all your future endeavors.

    • Hi Andrew,
      You seem very organized and have great time management techniques. I will definitely try to keep a daily log of what I complete at my internship so that it becomes easier to complete the reports we must submit. Thank you for the advice, good luck at your internship!

    • This is actually one of the most laid-back summers I’ve had in recent memory Don’t get me wrong, between my 40-hour/week internship, my part-time side job, school work, and trying to expand my freelance portfolio, I am quite busy. However, during past summers and semesters, I have been enrolled in 3-5 classes on top of all of those other things, making literally every minute valuable. For work-related tasks, my company uses a PM software called TeamWork, which helps me stay on-target. For schoolwork and other tasks, I use Trello religiously, and good old fashioned post-it notes on my bedroom door. And like most other people in the thread have said, finding a good balance is absolutely important! Thursday nights are my one-night per week where I totally and completely unplug from work and school for a few hours and practice with my band. It’s been a hobby of mine since elementary school and it is usually the highlight of my week!

    • I never found the perfect balance between work and my internship because it all depended on my work load for the specific week and if tests or exams were present. When I thought I mastered time management I always found myself making some sort of adjustments to either how I handle school or the internship. My best advice is to plan ahead and keep a schedule. By doing this I was able to allot my time to different activities and know best when to have them achieved. Looking at the class syllabus for school was convienent as well as knowing future projects at my internship.

  • Under Course Structure /Course Materials: There is a link to the Course Packet. As part of the first class, you must bring a copy of the Course Packet to class. We will use this course packet every class for […]

  • Welcome to MIS2101, Information Systems in Organizations. We will not be using Blackboard for this class. Instead we’ll be using this site which is hosted by Community.MIS.Temple.Edu. This site is built on […]


    In June of 2017, I was selected to attend the Grow with Grant Thornton Summer Leadership Program. This office visit and three-day conference helped me become a better leader and team member, and broaden m […]

  • Timothy Brandon Williams changed their profile picture 5 days, 3 hours ago

  • Just a reminder that your final exam will be on June 26, 2017 at 10:10am in the same room as class.  You may not show up late to the exam.  Please make sure that all missing assignments, quizzes and homework are d […]

  • As part of the MIS Capstone course during my final semester at Temple, I worked on a team to develop Vulpine Analytics. Vulpine is marketed as an add-on to existing corporate wellness programs that will allow […]

  • Leave your response as a comment on this post by Sunday, June 25 @ 11:59PM. Your response only needs to be about three or four sentences. These weekly questions should reinforce class discussions, readings and […]

    • I think that the most important aspect of technology in the workforce is the fact that it is constantly changing and is changing more and more rapidly as time goes on. Every day, there are new technologies that are making previous ones obsolete. I think that this is a big concern for businesses because they are going to have to stay up to date with all of the newest technology. For example, a few years ago, not all storeowners had the ability to swipe your credit or debit card and you could only use cash. Recently, the “chip” was invented and businesses that had just gotten machines to swipe credit and debit cards now have to throw those away and get new ones that have the chip function. This is just one example of how technology is changing too quickly for some to keep up with.

    • I believe some of the most important aspects of technology in the workforce is how it enables us to do our jobs better overall. Primarily, I will focus on the topics of security and efficiency. In terms of security, MIS and technological advancement allows for information to be harder to access and breach. For example, I work at a wealth management firm and in order to access clients’ account information, one most have multiple log in credentials as well as a live fob that updates momentarily and each fob is linked specifically with a certain person. Without this information and fob, it is nearly impossible to breach information. Next, for efficiency, with tools and platforms like CRMs and SCM, we are able to better our relationships within the company and outside with our customers. Jobs can done quicker, more effectively, and allow us to overall form a stronger bond within and outside.

    • I think the most important aspect of technology in the workforce is the increasing demand placed on business employees and leaders to understand how to utilize it to improve performance. Those who do not understand how to leverage the technology available to their firms, for example, will now be at a huge disadvantage, and so will those who do not know how to communicate their needs in technological terms. So I think a key element to shape my future outlook will be to keep up with technological advances by reading relevant articles on the subject regularly, staying curious, and continuously decoding how these rapid changes may impact the industry I am in, and how to adopt these advances to stay ahead in my particular field.

    • After spending the last few weeks learning all about MIS, from the basics to the systems utilized, I believe that the most important tool for workplace efficiency is adaptability. In a tech-heavy world that is constantly changing, it is important to be able to grasp all new trends and apply them to your work place. In addition to adaptability, it is also important to be technologically savvy, not in the way that you are a pro at all things tech, but more-so where you must have a strong grasp of tech at an intermediate level. As tech trends progress and become more and more complex, it is important to have a strong foundational eduction in order to be progressive in today’s business world.

    • After spending the last few weeks learning about MIS. I found that its going to be important to keep up with the changing technology. Since new things come out every year that could help better a company. I also liked the learn it homework. I thought it was cool we could see that people were visiting out site and where they were both around the country and the world. Yes, I think that utilize technology in the workforce to be efficient and effective. Right now at my job we have a new technology to help clients find their correct shade of makeup, it takes the guessing work out of trying to match a client to a shade of foundation. I think everything that we learned with passed semester will help me both at my current job and in future ones as well.

    • After spending the last 6 weeks learning about how business professionals utilize technology in the workforce to be efficient and effective, I think the most important aspect is connectivity. There are so many different platforms, systems, applications, etc., and it is incredibly important that everything fits together. For example, as CRM and SCM systems are both crucial in increasing profits, it is important to implement both to increase revenues and reduce costs, while simplifying the process. With all of the different systems, it would be easy to focus on one and not the rest, but they are all important, and they all need to function together. Technology must be up-to-date and interconnected.

    • My biggest take away from the class is definitely the pieces with SCM and Artificial Intelligence. For starters it’s the part of the class that I struggled the most with so I would like to better myself and learn it even better. I will have a new found appreciation for the systems my work puts in place to make everything run more smoothly. It’s easy to take a CRM or ERP for granted. I will definitely also like to use swim lanes more. The key elements that I will take away are being prepared and doing your hardest. It’s a basic fundamental but one that’s easily forgotten. It’s the key to success.

    • My biggest takeaway from this class is the understanding of how technology is being used in the workforce, and how much technology’s role in the workforce and in society is going to continually grow throughout our lifetimes. I think the most important aspect of technology in the workplace can be with organization, as well as automating tedious tasks that a human would take hours doing, but a computer software can do in minutes. I can take the knowledge i gained about technology and its use in the workforce to help better prepare for any situation that may arise in business. I learned to have a more technological outlook in which I can make sure i don’t waste time or money on any business tasks that some sort of technology can do faster and more efficiently.

    • My biggest takeaway from this class is working on the Max Labs. I found them very interested and I learned so much. It came in handy. I am working as a Strategy Account Intern for Garfield Group and they have a similar software that Salesforce is the parent of. I got to impress my boss with my knowledge on Salesforce when I was asked to help with a campaign they are running and they wanted automated Thank You messages. That was a PLUS!

    • My biggest take away from the class would have to be understanding how a CRM system works. The current company i work at uses a CRM system; by taking this course I now understand the logistics of a CRM system and why/how it is so essential in a companies day-to-day business.

    • I’ve learned a lot in this class and I think the things that will stick with me the most are ERDs. I have never used an ERD before and I run my own business. When we first started out we were very unorganized, but the simple solution was to create and ERD and we have been making order after order with barely any mistakes at all. It was great information learning about this and I’m sure it will benefit me in the future with my business. You guys can check it out at

    • I am really glade that MIS 2101 is a required course for my major. One of the most important course for any business or non-business major student. In today’s technology world, we need a course like this. Since today’s workforce has faced a complete shift in how we use our time. Now, we use less time and get more. Employee productivity have improved with more precision and creativity. With proper CRM system, our lives are easier, but employer expect more from employees.

    • I think the most important aspect of technology in the workforce is that it makes businesses run much smoother and more efficiently. This not only benefits the company, but also its consumers because it allows for an environment less prone to making mistakes such as not having enough inventory or having the wrong customer information. Some key elements that will be useful to me will be swim lane diagrams. As an accounting major, I will be dealing a lot with transactions from many different people and places which could ultimately be hard to keep track of. A swim lane diagram will help keep the entire process simple and organized so in the event of a problem it will be easily solved. Also, learning about SCM and CRM was really beneficial because it taught me how important is to be efficient and precise with what you are producing while at the same time maintaining good relationships with customers.

    • I think the ability to give your employees tools to become more efficient is the most important aspect that a company can take away from technology in the workplace. Giving your employees the ability to be the best version of themselves and incentivizing them to help you cut costs, allows you to grow as a company and stay ahead of your competition. I plan on using the knowledge acquired in the past 6 weeks along with my 6 years of sales experience to expand the array of jobs that I can pursue.

    • In my opinion, the most important aspect of technology in the workforce is to get familiar with this modern technology. For the past generation, technological discoveries and developments seem to be introduced every week. Technology allows companies of all sizes to do business all over the world. As for business professionals, technology makes it possible to telecommute, work from virtual offices and interconnect with businesses and individuals across the globe. It’s a new step in a business world, where almost everything is possible. The world of technology became part of our lives and I don’t think that there will be a return to a traditional method of conducting business. I learned a lot in this class, about ERD, ERP, Data, SCM, CRM, Platform, and AI. It really opened my eyes into how business can utilize technology and be efficient in the business world. This class is important in any business major and I am glass I took this class.

    • I am happy to be in the class of MIS in this summer, the CRM system gave me a thoughtful stream to analyze the relationship between complex things. I am using Google Drive, Google Document, and Drop Box a lot in transfer and storage Documents very often currently. I believe the development of technology will benefit everyone in the future in the workforce.

    • I think the most important aspect of technology in the workplace is staying up to date with technology. Technology is constantly updating and improving in the workplace to make the task at hand easier and fast. Just from my experience alone I can see improvements over the past few years. In 2015 I had a tax season internship. During this internship a lot of the files I had to save and store onto my computer. If my boss would need a file I would have to send him the file via email. At my current internship we use a website called sharepoint. Sharepoint is a cloud service that lets you share files through. So for my internship my boss can just log into sharepoint and see what I posted.

    • The important aspect of technology is that it keeps advancing and changing every day. It is important to update the knowledge of technology because you can utilize technology in the business field. It is tough for many companies because they may have employees that do not like change or are not as quick to adapt to the changing technology as other people. So in a way, it becomes difficult to bring the technology into the workforce with efficiency. CRMs and SCMs can help build and maintain relationships with companies as well as customers. It creates a sort of process that everyone can follow and bring upon results.

    • After spending the last 6 weeks in this class, the biggest takeaway that I got in this class is to always try your best to keep the customer happy. While this may seem easy, there are many different components that go in to making a customer happy. Whether it be making sure that they got the right item, or keeping items readily available for customers. This utilizes every part of the business from CRM’s to Supply Chain Management, they are all equally as important as the rest in keeping the customer happy. A key element to making this outlook happen is to always be on top of yourself and to have a unified form of data.

    • My biggest takeaway from this class is my new understanding of the importance of organizing data and how it directly correlates with the success of your business. Management Information Systems are crucial to successful businesses since they put everyone in an organization on the same page. Technology in the workforce will continue to advance and new systems will be implemented to improve businesses. Without this class, I would not appreciate the importance of information systems and how technology is used to help companies in a variety of ways.

    • I think that my biggest takeaway from this class is just how much technology is influencing the business world. I have seen some of the changes in recent years, but as technology and globalization have grown dramatically in the last decade alone, I am understanding a bit more of the tools that are currently available to use these developments to increase efficiency and data within various functions in a company.
      While I understood how important technology was to the future of a company – I now know that having the knowledge as to what separates these technologies from each other is just as important. Before this class, I did not quite understand the details of the options available and how those variances could have such great impacts on the end product.

    • As an accountant I believe the most important aspect of technology in the workforce is data storage. The ability to store data on the cloud or server and have the ability to access the information in a few seconds helps streamline multiple business processes. The key element I can use is the ability to store data of for example future clients, I can store their data on a cloud service and access it from anywhere as long as I have internet connection. It allows me to have my office in almost anywhere in the world.

    • The most important aspect of technology in the workforce, I believe, is being able to adapt to the changing environment. The technology used in the workforce, from ERDs to CRMs, is incredibly useful to provide any business with the tools they need to be successful. However, this technology is constantly changing and advancing so if you are not adapting and keeping up to date with the new technology you will lose crucial opportunities to put you above your competitors.

    • The important aspect of technology in the workforce is to keep ourself up to date with the technologies. Technologies is part of our life that most of us can’t live without as it helps us to solve a lot of business problem and also bring us a lot of convenience. Having high adapting skills and also a fast learner to stay up to date with the constant growth and improvement of technologies increase the productivity and efficiency of the business.

    The final exam is 4:40pm on Thursday in our normal classroom.  

  • Leave your response as a comment on this post by Friday, June 23, 2017 at 11:59 PM. Remember, it only needs to be three or four sentences. For these weekly questions, I’m mainly interested in your opinions, not s […]

    • A decision tree could be used to help businesses find out which products in their company are the most profitable among consumers . The decision tree can answer questions on whether age plays a factor, or socioeconomic status. Will a product be more popular among one race or another? Cultures and Values? These questions can determine product profitability as well as how the company should target, place, and market certain products. The most important key component is choosing predictors that will influence the most positive (least error) outcome.

    • A decision tree can be used to get better estimates on what type of people are more likely to purchase store brand types of comestibles. Some good variables to use in this decision tree could be the income and whether or not the individual has children.

    • A decision tree could be used to understand the chance a person would buy a certain product from a business. One needs to collect data by getting information from previous customers and observe on what they buy. On picking the right predictor variable, one should pick the variable that creates the least amount of mistakes, or error.

    • The questions would be should we write off an account payable or invoice. The decision tree could break down the factors or predictors that would help the business in knowing whether they should still expect payment or write it off and move on. To select the predictors you would want to use information that directly relates to repayment like how long has the account been past due, have they not paid in the past, how large is the balance, etc.

    • 1. Where should a hospital devote resources to prevent Hospital Acquired Infections (HAIs)? The data I would collect are patient ID, diagnosis, procedure, equipment used, HAI acquired (Y/N), Type of HAI, if acquired.
      2. I would advise to think first of the most direct variables related to the business problem at hand. If HAI’s are your business problem, you could choose the patient’s age, however HAI’s affect patients across all ages-therefore age is likely not a direct cause of HAIs. Instead focus on the process inputs like the procedure and equipment which are more likely to have a direct impact on the patient’s likelihood of contracting an HAI.

    • One business question we could answer is whether or not a person would eat at a new vegan restaurant. We could use factors such as gender, age, income, martial status, lifestyle, kids, etc. Some advice on choosing the right predictors is to chose the ones that are statistically significant. Basically, chose the relevant predictors that make a difference in the output. If a factor, such a person’s first name, has no effect on whether he or she will eat at the restaurant, then it shouldn’t be included in the decision tree.

    • Use decision tree to decide whether to deliver gym advertisements to people’s e-mail. We may use the data about their salary, age, height, weight and their work time, etc. In my opinion, salary is the first factor to be considered to be the predictors.
      When we chose predictors, we should think about what factors can divide different groups significantly and properly.

    • (1) A possible business question that can be answered through a decision tree could be whether a company wants to expand by opening up a new business location. The predictor variables that I think would be needed are: how is the economy looking for the location you are interested in (that city perhaps), population in the location in which your business is interested, the demand for your product in that location, and what business competition would look like in that area.

      (2) I think these predictors would be a good start for the decision tree but it would ultimately depend on more specific parameters depending on the business and where they aspire to reach as far as their goals are. I think the advice necessary for this situation would be to narrow down the specifics for that individual business and their market environment.

    • I would think a good example of using decision trees would be helping a school district decide if there needed to be more public school added to a particular district.
      Business questions: Do more public schools (K-12) need to be added to the school district of Philadelphia County?

      Possible predictors/variables wold be: Census data: household income, household members, ages of each; proximity to a public school for the household; proximity to private schools for the household; availability of bus routes (public/private) among others.

      I would advise the collector of data to avoid obtaining information irrelevant to the analysis. Things such as SSN, Name and other personal information are irrelevant to this analysis. Also to canvas the designated area as completely as possible, using the most up to date census information. Outdated data will skew the results as population keeps growing and census screen are done only every 10 or so years.

    • A decision tree could be used when asked: Should I send my advertisement via email/
      The data I would use is age, income, phone carrier with details ( could be null).
      I would use age because many elderly would rather receive an advertisement through the mail. Income is important to decide whether they have the capability to check their email daily. Phone carrier details are important to see whether they can check their email regularly on the go.

      To pick the right predictors you should split them until you get one statistically significant outcome.

    • A decision tree could be used to find which city someone should move to. The data needed for this could be job type, income, level of education, age, married, and number of children. To select the best predictor you should keep splitting until the data is together and the data is not so different from one another.

  • Here is the exercise.

    Here is the data file: Bank.csv.

    Please see the aRules.r script on the Box folder.

  • What are the most important skills (business/technical) and people that you have discovered in your internship?  Is there a skill that you didn’t have before but realize that you absolutely need?  Is there a per […]

    • The most important skills that I have discovered in my internship are good communication skills and an ability to adapt. Good communication skills, especially in a technical environment, are essential to explaining what issues need to be resolved quickly. An ability to adapt to new technology and applications is also important because there are dozens upon dozens of servers and technology within Prudential is constantly being updated and changed. The people that I have discovered are those who share the cubicles next to me, behind me, and diagonal from me. These individuals I definitely want on my side because they have a plethora of knowledge, know the inns and outs of the company, and invite me to lunch every time that they are in the office. I have always needed good communication skills, however, working at Prudential has shown me that there are many parts moving toward the same goal and that you need to work as a team to move forward in any capacity.

      • Hey Caludine,

        I definitely agree with all of your points, but especially about the ability to adapt to new technology. Our company is also moving to use new applications and will soon need to train different departments which may not be so technologically savvy to use these new tools. It will be scary at first for them but unfortunately they will be required to learn and adapt to the new tools provided to them otherwise they will fall behind. With the world moving towards a data driven and technology driven future we must be willing to embrace changes and learn as much as we can about the new and improved tools presented to us.

        • I completely agree with you Andrew; Global Business Technology Solutions at Prudential has devoted themselves to giving their customers the best experience possible. This means giving technology a chance to mature in the outside world before investing and implementing at Prudential. My department is one of many dedicated to making the transition to new technologies as smooth and seamless as possible. Good luck at your internship, I hope that any changes that are implemented go smoothly.

    • Hey Andrew,

      Your post reminded me the time of my past year internship. I also did not know anything from excel and was afraid of not having the opportunity to learn it. I gladly thank my past internship where I learned a lot about excel and how to make macros and add-ins functions. I agree on what you said about we being starters of an conversation because I realize that when we start the dialogue with others, we are more likely to be able to step out of our comfort zone and have a more flexibility for networking.

    • The most important skills that I have discovered in my internship are good communication and troubleshooting skills. Being able to communicate effectively is important as an intern. You need to be a good listener because you are doing a lot of that early on in your internship (such as a full week of training). A technical skill that I realized was important is being able to troubleshoot. From my previous job, I was able to develop that skill and it has helped me tremendously. I definitely have more than one person that I want on my side. I definitely want the second year associate that I will be visiting client sites through out this internship and the mentor I have been given for this internship. They are key figures because I will be working with them quite frequently and I will be asking for their feedback on my work throughout the next seven weeks.

    • The most important skill that I became proficient with is time management. I knew this was important, but never really knew how to implement it when having an internship. With each passing week and project handed to me, I learned to manage school work around my internship and vice versa. Along with this, I also found time to maintain a social life as well which can arguably be equally important. Besides the boss, keeping a well-rounded relationship with all my co-workers was the best opportunity. I showed no favoritism to any one person and got along with everyone well.

      • Hi Alex,

        I agree with you. Time management can be a very important skill. During a semester balancing AIS, classes, work, and a social life can be very challenging. I am glad that you have mastered such an important skill.

    • Hi Andrew! Learning Excel can be tricky, even if we have had basic exposure to it in coursework. One thing that I have found useful is Excel shortcuts. I use this site: for shortcuts; soon you won’t even have to look at it because it will become second nature. If you would like an additional resource, I can send it to you as well!

    • The most important skill is to adapting to the softwares they use and also communication. In my department Global Data Operations, my coworkers use a variety of statistic softwares such as JMP, Minitab, and Spotfire. These statistic softwares are similar to the software R/RStudio which we used in MIS 2502 if I remember correctly. Initially when I was introduced to these softwares the transition was not as hard because I somewhat have a sense of how to use it such as creating charts and making it spit out descriptive statistics. Communication is key everywhere, if you are having problems it is best to address it or else no one will be able to help you. There are definitely a few people who I want on my side because I am doing similar work to them therefore, I want to build a good connection with them and learn as much as possible. Everyone here I met so far is willing to help me and I am grateful to work with them because coming in as an intern, I will not know everything.

    • For my position there are several different skills that you need to succeed as a media buyer, or as a member of the marketing team. The most important skill is being able to read data and make intelligent decisions based on the hard numbers and not based on “feeling”. The objective for each marketing campaign is to generate a positive ROI and this can be accomplished by isolated specific factors that will determine proftiability. There are tools that help us with this and this is what I focus on in my day to day operations. Everything that I do is focused on generating a postive return on investment per campaign so It’s paramount that I can efficiently react based on the campaign metrics. Some of the metrics that I look for are watching the spend of the campaign versus the earnings. The way the paid advertising industry works is that every time a user clicks an ad the advertiser is charged a dollar amount. My main job is to generate more money per click they we pay per click. These metrics are called CPC = cost per click and EPC = earnings per click. If your earnings per click are higher than your cost per click you are in profit and can then scale your campaign our to generate as much profit as possible.

      The person that I like to ally myself with is the CEO because he is very flexible and supportive, he gives me goals and allows access to anything I need to reach those goals. Another individual that’s very helpful has been the main coder who overlooks some of my websites and just makes sure everything is running smoothly as the position does tend to be very technical in certain instances.

    • I’ve learned that one skill I absolutely need is the ability to ask good questions and get explanations that make sense to me. A lot of times, I’ll ask a question about something technical or specific to my team, and the person who answers my questions won’t realize that their explanation is full of jargon and terms I’ve never heard before – often making me more confused than before. At first, I’d just nod my head and pretend to understand. But now I am learning to try to restate what they said and ask more questions until I understand what they are saying.
      One person I definitely want on my side is my “cube neighbor”. He’s a scrum master for Group IT, and though he’s only been at the company for 2 years, everyone seems to know him. I want him on my side, not only for his networking ability and many connections, but also because of his knowledge of agile and his ability to explain difficult topics.

    • The most important skill I discovered is communication skills. It is essential for networking. And for my role, data scientist, it is important to communicate with stakeholders and developers. I need to communicate with business partners to understand business process and I also need to be able to show them how to use tableau, where to get data, and what they can do with data. On the other hand, I need to communicate with developers to make sure they understand business requirements and they can have the data ready. Another skill I need for the summer is Tableau. Since it is data analytics tool for the whole company. I will need to know how it works both Tableau desktop and Tableau Server (such as how to connect to database, where to find the server, how to save and share, etc.) The ultimate goal of my team is to make sure data is available for the whole company to use and we will show them what data can do.

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