In Turi McKinley’s LinkedIn Learning course, she explains that design thinking is all about putting users at the center of problem-solving. It’s a collaborative approach that involves techniques like mapping customer experiences, brainstorming ideas, and making prototypes. McKinley, who has experience at Frog, a leading design and strategy firm, shares insights on how leaders can guide their teams to embrace this mindset. The course starts by defining design thinking and discussing the essential roles and environments for success. It then delves into practical tips for being an effective design-thinking leader, covering everything from setting clear objectives to managing diverse personalities, including both introverts and extroverts.
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