Aaron Kitchen

In reference to your first paragraph – I completely agree with your assessment. In another reply, I noted that expectations being set up front, and appropriately, can lead to enhanced buy-in across the board. As you said, if Majority stakeholders are able to communicate effectively to all other stakeholders, the fate of a project may be…[Read more]

I really appreciate the detailed information from your own personal experience. Its interesting to me to consider investors as a class of stakeholder due to their importance in so many cases. On one hand, if a business wants to grow and develop a certain way and investors are not in agreement it can be very frustrating for Management – in…[Read more]

This is a great example. I feel that in cases such as these, where an entire community can be considered direct stakeholders, the outcome would be much smoother if the project manager could consider setting expectations of the larger group of shareholders prior to the project breaking ground. This way, if community members had been advised that…[Read more]

Ami,

This is a great example of how stakeholders can drive the progress and outcome of a project without buy-in. In my post today, I shared an example that was similar in some regards. After considering both of our sets of experiences, it also brings to mind that if communication could be enhanced in situations such as these – in your…[Read more]

I love your point on CRM. Given that this project is all about retaining customers, increasing revenue from customer relationships, etc., handling those customer relationships properly and delivering what they want to see most from a loyalty program is so crucial to the outcome. I’m waiting to see what, if any, relationship IT and Marketing…[Read more]

You make such an excellent point about financial conflict/budgeting! It seems at this point in the narrative it would have been more of a focus. Also, as I consider your point, it seems imperative that marketing dollars allocated are spent very wisely, based on the fact that the company is considering the project key to survival and also an…[Read more]

Like you, I also sense a real possibility for team conflict as this project moves on. When Ella assigns someone to update her on Jim’s progress he expressed that he felt additional pressure. A display of leadership in that way, seems that it would cause friction (even if under the surface for the time being) for a Project Manager who is most…[Read more]

Hi Jing,

To your point about Jim – I agree he is at a real disadvantage in this situation. Due to his short tenure at Petrie, it will be very difficult for him to come up to speed on his Team Members and their strengths, weaknesses, and personalities in the short-term. Also, being in a new role seems that it would compound that…[Read more]

Hi Iyana,

In regards to your point about “Scope Creep”, I didn’t originally consider the door opening later for sweeping changes and project adjustments. However, I believe you make a terrific point. I continue coming back to the “critical” nature of the project. This is definitely a project where the team needs to get it right from the very…[Read more]

Hi Ami,

I really see your point about the level of other various commitments that the Team Members seem to have. This was one of the risks that jumped out to me as well. It occurred to me that with a project being stated as so critical to Petrie’s survival, lack of focus or energy around that type of project could have dire consequences.…[Read more]