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John Rankin commented on the post, Weekly Question #5, on the site 6 years, 11 months ago
To me, the most important and exciting innovation in recent memory has been cryptocurrency. While we are still in the early phases of its use, I am anxiously awaiting further development of its potential for online commerce. Our current system, which utilizes banks and/or payment processors as a middle man, would be rendered obsolete by broader…[Read more]
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John Rankin posted a new activity comment 6 years, 11 months ago
In my retail banking job, I often run into inefficient procedures which I believe could be improved to save time and money while improving the customer experience. A swimlane diagram would be a good starting point to map out a current procedure and attempt to redesign it to improve efficiency. Swimlanes may help point out situations where many…[Read more]