Jonathan Latko

Grades for Project 2 and Project 3 Parts 4 and 5 have been updated. You must review you grade by the end of the Day Monday December 1st. Any grade questions related to projects 2 and 3 must be submitted to me by […]

Dashboard->Settings->Reading   –  Site Visibility

 

Though I would not set it Private as it defeats the message of the portfolio. But it can be set so the search engines wont index this site (option 2)

Site Visibility
Site Visibility( ) Allow search engines to index this site
( x) Discourage search engines from indexing this siteNote: Neither of these options blocks access to your site — it is up to search engines to honor your request.

( )Visible only to registered users of this network
( )Visible only to registered users of this site
( )Visible only to administrators of this site

The Grades have been updated for Project 3.

The Rubric has been provided under Project 3 Blog Page to learn what areas were marked incorrect.
MIS2101 Project 3 Grading Rubric for Latko

 

Please double check to make sure your Exam1  grade from Blackboard matches your Exam1 Grade I have posted on the grade sheet. Email me if you have any questions.

 

Good Afternoon MIS2101,
For many of you who tried to work on Project2  Monday evening and most of Tuesday, there have been more than a fair share of issues connecting to the online client.  I apologize that your […]

Supply Chain in a context we all can understand.

Apple’s Supply Chain – There are Human Costs, Too
From The Verge – Latest audit on two Chinese Apple suppliers finds labor, health violations: 

 
“If companies want to do business with us, they must uphold the highest commitment to human rights.” – Apple
When managing a supply chain as massive as Apple’s, company executives must be aware of the impact that its sourcing can have on certain locations and those who live in said communities. If firms fail to engage in humane business practices – as is noted in the text – their image of a company can be tarnished, or even destroyed. Over the past few years, Apple has come under intense scrutiny regarding the working conditions of factories in its supply chain. While Apple has gone to great lengths to regulate how its suppliers treat their employees, infractions remain.

According to a recent report (as described in my article), Audits continue to find infractions in the way Apple’s suppliers treat their employees. The Fair Labor Association, which Apple is a member of, found issues relating to “excessive overtime, underpayment of sick wages, and inadequate health and safety measures.” While Apple claims it closely tracks weekly labor hours, it is clear that many suppliers continue to overwork some of their employees. 

Firms must consider the human impact of their supply chain when they discuss and determine SCM planning and execution. They should also use analytics to track the well being of  those in their supply chain.

 

Discussion Questions:

1. What impact can poor working conditions have on supply chain execution and performance? How would supply chain analytics help track this correlation?

2. Can supply chain planning (SCP) have an impact on the working conditions of employees? Why or why not?

3. Are large companies, such as Apple, responsible for the working conditions in factories, of their supply chain, which they do not own?

 

 
Comcast Acts To Reform Customer Service
 

http://www.crm-daily.com/story.xhtml?story_id=1330073CWHNW

CRM is a major component in a business’s strategy to be successful. But what happens when there is little competition? Comcast, one of the largest (as well as one of the few) cable and internet providers is looking to improve upon its customer service. A Comcast executive, Charlie Herrin, has become the vice president of “customer experience” and plans to help make Comcast deliver the best customer experience possible. After being ranked last in customer service surveys, as well as having viral videos of terrible customer service on the internet, Herrin hopes to improve upon customer service pain points. In the article, Herrin does not state how they will improve, just that he wants the company to improve. This article also comes from a controversial time for Comcast, where the company is hoping for a merger with Time-Warner cable, and is also fighting the issue of Net Neutrality.

Questions:

1. In a market with little competition and difficulty to switch service providers, How important did you think CRM is?

2. Based off of the past history of Comcast, What changes do you think will happen to their Customer Support process? Could there be no change?

3. In past issues, it appears that Comcast has the most problems with its call center. What would you change to improve the call centers? Would you just get rid of them all together?

 

Project 2 is now assigned and due November 11th by the end of the day.

http://community.mis.temple.edu/mis2101latko/projects/project-2/

 

Salesforce @ Temple University
FREE HANDS ON WORKSHOPS
Learn to Build Mobile Apps
MONDAY, NOVEMBER 3, 2014
9:30am & 1:30pm

Anderson HallRoom 22  |  Temple University

 

Want to add one of the top paying tech skills to your resume before graduation? Salesforce skills are in high demand in the job market, and now is your opportunity to learn. 

Whether you are an experienced programmer or have never touched code before you can build web and mobile apps using the Salesforce platform.

 

Join us for one or both of these hands-on workshops:

Intro to Visual App Development: 9:30-11:30 am

In this session you will learn how you can use Salesforce to build an app without writing a single line of code.  This is a great introduction to the Salesforce platform for all levels.

Intro to Programmatic App Development: 1:30-3:30 pm

Do you have some programming experience but are new to the Salesforce1 Platform? In this session we’ll show you how to use Visualforce Pages to create rich user interfaces, SOQL to access data, and Apex to create classes and database triggers.

Space is limited so register to reserve your spot!

Project 3 is now assigned and posted under the Project 3 Tab on the left side menu.

 

Professor Latko’s MIS2101 class on Monday Oct 27th is being hosted in the computer of ALTER 602 with Emily Dryden the TA for 2101.  Emily will be available for hep with Project 3 from 5:30pm until 8pm. This is not a free pass not to come to class. This is your chance to get help on Project 3. Emily will have a sign in sheet. We will not have a regular class lecture for Oct 27th.

 

Project 3 parts 1,2,3 are due on November 2nd.

Project 3 Parts 4 and 5 are due November 18th.

MIS2101 Exam 1, Quizzes before the midterm and Project 1 grades are posted. It is your responsibility to check your grade and contact me if you have questions.  These grades posted will become permanent with no […]

Good Afternoon Class –

 

1. Grades for Project 1 (25 pts) and Quizzes up to Chapter 6 have been updated on the MIS Gradebook.
Remember – you must be logged in to the MIS Community to access the grade […]

1. Thank you for submitting project 1. I am in the process of grading project 1 and plan to have all grades posted by 10/7/2014.

2. In general grades are not posted in the Gradebook on this MIS page for quizzes […]

http://community.mis.temple.edu/mis2101latko/course-structure/course-materials/

http://community.mis.temple.edu/mis2101latko/projects/project-1/

Due 9/23/2014

 

1. Register for Pearson.  Apparently Pearson turned off the trial period for the MISLAB. There is not trial period available, you must buy the code from the bookstore or pay with Credit Card online.

2. Read Chapter 1 and take the quiz before 5:30pm of our next scheduled class. (NO QUIZZES WILL BE ACCEPTED LATE!)

3. Watch this video so we can discuss in class. Take some notes please, we will discuss in class..

Link

http://www.bing.com/videos/search?q=the+world+is+flat+thomas+friedman+summary&FORM=HDRSC3#view=detail&mid=E6B6BBC93B1C6E01DAC5E6B6BBC93B1C6E01DAC5

Good Evening Class!

The first meeting will be in Alter Hall Room A31 – on Monday August 25th 5:30pm.
We will not be using Blackboard for this class. We will use this blog site and the MY MIS Lab site for all […]

The final is tonight at 7pm. July 1st.

Go to Blackboard.temple.edu

to take the final.

This is my article, http://rt.com/op-edge/167804-snowden-revelations-spying-open-trial/, and I also wanted to show the article from a few weeks ago <span style="font-size: […]

Hey is anyone else getting a SAP Server Error?

 

I have been trying to do the project but I keep getting an error every time I double click on anything. I have to restart every time.

http://blog.zipscene.com/2013/06/amazon-crm-well-done/

1. Amazon has a personalization approach which leads to a continuing relationship between Amazon and its customers. How has Amazon’s personalization efforts […]

http://www.wantchinatimes.com/news-subclass-cnt.aspx?id=20140601000002&cid=1102

Discussion questions:

1. What precautions should IBM be taking, if any, to keep China’s banking systems on board with their […]