Tiesha Christian

2. Which department or person should play the key role in defining master data and assuring it’s quality?
The person who should play a key role in defining master data within a company, and assuring its quality. Would have to be someone on the CEO or CIO. Often times it is overlooked at how critical these types of roles are. When the CEO or C…[Read more]

Priya Prasad Pataskar – You make such valid points. It is such a critical topic but yet many companies fail at performing this vital task. I have heard of many instances where and admin also has access to a database and is performing task out of scope for their role. Which can pose serious threats.

Fred Zajac – I agree with your method of managing system users. I would also suggest maybe having a more formal check. Depending on the sensitivity of the system. If it is one that is highly data sensitive or produces financial statements. Maybe a monthly check where management check each users access to validate appropriateness. This should be…[Read more]

Fangzhou Hou – SInce hackers are becoming more sophisticated and can identify certain vulnerabilities within SAP. You mentioned that SAP has been growing substantially. What are some measures that you recommend to keep the bad guys away or at least un armed? SAP is such a hugh component of the ERP eco system.

What is segregation of duties and why is it a commonly used control? Give an example of two (e.g. IT) roles that should be segregated? Segregation of duties is when you have more than one person to complete a task for security reasons. For example. If someone has access to move code to production that very person cannot complete signoffs and…[Read more]

Fred Zajac – This is a good method. I like how you explained all of the components of the method you think will be best. This seems like a goos practice to help mitgate risk.

Jaspreet – Great post. I agree with having strong controls in place to mitigate certain risk. Segregation of duties, should always occur in these types of settings. Putting an emphasis on the controls is defintiely a plus.

As we continue to learn about business processes and ERP systems we often discuss financial or account related terms and concepts. How much finance and accounting knowledge should IT personnel supporting business applications know and learn? Explain

IT personnel should be some what knowledgable of accounting and finance terminology. Since…[Read more]

Vu Do – I don’t know if I agree with you. Sales is usually responsible for their numbers and productivity. That normally transfers to finance, and accounting who report the numbers to stake holders, and publish on annual reports etc. When I think of collections, I automatically think of billing (accounting & finance).

Jaspreet K. Badesha – You make a valid point. I know these are things that are important to me. I do most of my shopping online. These two items are important. It is a bummer when I have my heart set on an item, and it is on back order or out of stock. These are things that can cause a consumer not to patronize your business.

Wen Ting Lu – I agree with you. I would probavly attack the payment process as well. It just seems to be the most vulnerable process in the order to cash process. It is also the most commonly attacked process in the order to cash process. Attacking this process gives the attacker a platform to access many many consumers.

Who in an organization should care more about the collections process – Finance or Sales? Explain

I think that Finance should be more concerned with the collections process. My reason for this is because Finance works really closely with accounting in perfoming analysis work and reporting to close out the books by specific periods. From the p…[Read more]

Annamarie Filippone – You make a valid point of running our of inventory too soon, and by having to much can create an atmosphere for theft.. Most companies utilize third party companies to manage their inventory. Or have a designated team to mangage and forecast future shipments automatically. I really think these are the best setups. scenerios,…[Read more]

Abhay V Kshirsagar – I like your thought of having an outside management team. Having an outside team is a great way to mangage the resourses/inventory of the company. I think this will definitely help to mitigate losses. Maybe they can utilize the outside company for a short period of 6 months of so. Until they can continue with the better…[Read more]

Jianhui Chen – I agree that segregation of duties need to exist. What are some other things you think may work to mitigate that type of risk from occuring? I think maybe if the assembly line had a relationship with the local auto part vendors and had like a parts check-in/check-out system that may help. If they are working together, there will be…[Read more]

As consumers we encounter (knowingly and unknowingly) inventory controls all the time (e.g. locked jewelry cases). What are 1-2 less obvious inventory control measures used. Are these measures effective?

I would say some of the lesss obvious control measures include hidden cameras that capture a wide range of footage. In addition to the…[Read more]

Annamarie Filippone – I see what you mean about upper management being responsible, I don’t know if that is what it looks like at every business. Do you think upper level management really plays a role in the OTC process? I feel like more times than not, they delegate that sort of stuff to the middle line management. Honestly, I think everyone…[Read more]

Vu Do – This is an issue that theives are perfecting everyday. What are some ways you think consumers can protect themselves, and retailers/vendors protect their customers? Many people are still oblivious to this growing issue in the consumer world.

Jianhui Chen – You make a very good point. I would of probably though of miskeyed information of the order. I guess because that is very common. In all reality theft is actually just as common when it comes to the OTC process. The examples you made are very valid, and I am sure each of our very own class mates have experienced one them. I know, I…[Read more]